A leading UK-based retailer is seeking a dynamic and experiencedHead of Software DevelopmentManagerto lead engineering teams across its shop and contact centre platforms. This is a critical role for someone passionate about driving technical delivery, enabling cross-team collaboration, and modernising enterprise systems at scale. This role is remote with occasional office visits.
You'll work closely with product, architecture, and delivery leads to shape the future of omnichannel retail technologyensuring teams build secure, scalable, and maintainable systems that enhance customer and colleague experience.
Key Responsibilities:
1. Lead multiple development teams delivering core retail and contact centre solutions
2. Enable modernisation and reduce legacy dependency through technical leadership
3. Align development practices with Agile, Continuous Delivery, and DevOps principles
4. Guide teams through complex delivery cycles in hybrid delivery environments
5. Drive collaboration a...