Housing Options Officer Applications & Customer Access We’re looking for an organised, customerfocused Housing Options Officer to join our team with strong administrative and IT skills. This role is ideal for someone who thrives in a fastpaced environment, enjoys detailed administrative work, and is confident dealing with customers both online and facetoface. As a Housing Options Officer, you will play a key part in managing our housing register, This includes processing applications, verifying documents, updating customer information, and ensuring available properties are advertised accurately and on time. You will also support the service by providing reception cover, acting as the first point of contact for visitors and directing them to the relevant teams within the Homeless Service Normal hours of work are 37 hours per week based around the usual business working week. Dependent on service requirements, you may be required to work on a rota basis. About Bury The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff to share this commitment. Appointment may be subject to a satisfactory disclosure at the appropriate level under the Disclosure and Barring Service. In line with safer recruitment, please ensure that your application/CV covers your full employment history and there is a reason noted for any gaps in employment. Successful candidates will be asked to provide relevant references for the past ten years and character references will not be accepted. Please note we are unable to support with sponsorship at this time. As a Corporate Parent, ensure that the work and services you deliver considers our care experienced young people, promotes their life chances empowers them to influence the policies, services, and decisions that affect them, champions their rights, and ensure they grow up in the best possible way Benefits of working for Bury Council To hear about the benefits for working with Bury Council, please visit Bury - Home | greater.jobs We support employees to work with agility, where appropriate for the post and service requirements. We are committed to Bury being an equal society that recognises values and embraces all people, regardless of any difference, for the skills, abilities and experiences they bring into the workforce and the wider community. Therefore we guarantee an interview for disabled people, looked after children/ care leavers, armed forces personnel (including reservists and veterans) and carers of adults or disabled children if they meet the essential criteria. If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the ‘About You’ or ‘Supporting Statement’ section of your application. Supporting Documents ↗ Privacy Notice ↗ JD