Nestled in the North Yorkshire countryside, Grantley Hall is a five-star, 17th-century property offering a blend of stately grandeur and contemporary luxury. A leader in luxury hospitality, it was the first UK hotel to achieve Hospitality Assured World Class Status and also received a Two MICHELIN Key Distinction in 2024. As a member of The Leading Hotels of the World and PoB Hotels, it features 47 opulent rooms and suites, five restaurants, three bars, an award-winning spa and a cutting-edge gym, making Grantley Hall a truly distinctive luxury experience. The hotel is also a member of Forbes Travel Guide which recognises a commitment to service excellence across the globe.
Key Responsibilities
* Supervise and coordinate back of house operations, ensuring smooth collaboration with the front of house team
* Oversee back of house staff, supporting recruitment, training and performance management
* Maintain inventory levels, ensuring stock control, ordering and proper storage of equipment and supplies
* Ensure all equipment and kitchen areas are maintained to a health & safety and hygiene standards
* Implement SOPs for cleaning and organisation, ensuring efficiency and consistency
* Monitor and enforce adherence to quality expectations, safety regulations and cleanliness protocols
* Assist with logistics, deliveries and waste management to ensure an efficient operation
* Support the setup and breakdown of service areas, ensuring readiness for smooth F&B operations
* Conduct regular training to ensure the team is aligned with best practices and company standards
* Respond proactively to challenges, assisting in problem solving and maintaining a positive working environment
Key Skills, Qualities & Experience
* Previous experience in a similar supervisory role within the hospitality industry
* Strong organisational and leadership skills to effectively manage and motivate a team
* Ability to work efficiently in a fast paced, high pressure environment
* Strong attention to detail and commitment to maintaining the highest hygiene and safety standards
* Effective communication skills to liaise with both BOH and FOH teams
Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees:
* Tips typically over £200 per month (£2,400 per year)
* Complimentary bespoke uniform and chef whites
* Complimentary meals whilst on duty
* Refer a Friend bonus - Earn up to £1000
* Holiday Buy/Sell Scheme
* Complimentary employee car parking
* Complimentary state of the art onsite gym - with personal trainer support
* 31 days annual leave (including bank holidays) increasing with service
* Professional development opportunities at all levels
* Reimbursement on work shoes, sight tests and professional memberships
* Modern and spacious discounted live in accommodation for eligible roles
* Access to hundreds of exclusive employee benefits, rewards and discounts targeted specifically at the hospitality sector. We support our employees do more with their money and help their wellbeing be providing access to a wide range of stand out well being support .
* We celebrate success. With an annual awards ceremony as well team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
* Employee Assistance Programme helpline and online support, along with wellbeing champions onsite
* Team Member of the Month Awards
* Discount on Grantley Halls Restaurants, Spa products and Gift Shop
* Discounted stays at Grantley Hall, as well as other Pride of Britain Hotels
* Cycle to work scheme
* Access to Stream, allowing you to instantly access your wages
* Simplyhealth - Health cash plan