Role Details Role / Job Title: UKG Pro WFM / Dimensions Techno Functional Lead Consultant Work Location: Reading, UK Mode of Working: Hybrid Office Requirement: 3 days The Role Experience with more than one UKG Pro WFM / Dimensions Implementation (configuration), Rollout and Support for more than one customer (Large implementation with more than 100K users, multiple countries, 1000+ stores ) Hands on Experience with: WFD Configuration of Business Structure
Time Keeping
Advanced Scheduling & Forecasting
Analytics & Reports
Device Configuration
Mobile configuration
Experience with following modules in UKG Pro WFM: Timekeeper
Accruals
Leave
Attendance
Attestation
Advanced Scheduler
Activities
Business Structure
Release Management
HyperFind queries
Workforce Genies and calendars
Data Access Control Concepts
Custom Reports
Experience in UKG Pro Configuration and Troubleshooting Knowledge of product configuration, creating work rules, pay rules, break rules, exception rules etc. Support changes to existing configurations and build new ones as needed basis.
Experience in creating custom reports and experience with data migration to UKG Pro WFM .
Experience in handling incidents, problems, changes etc.
Understand how applications support business processes and apply this knowledge to solve defined business problems.
Design and deliver high quality solutions through system configuration that meets overall business requirements.
Develop documentation for systems and processes .
Essential Skills / Knowledge / Experience 8+ years of UKG with experience of support and enhancements
UKG Pro Integration or UKG Pro WFM certifications (highly preferred)
Experience in Kronos WFC
Independent and can deliver and be adaptable in understanding functional and technical requirements
Excellent analytical and problem-solving skills
Must have a learner attitude with minimum supervision
Good written & oral communication skills & strong team player
Strong communication and presentation skills, with the ability to effectively manage customer expectations
Good to Have Strong technical design, analytical and problem-solving skills
Experience in support project and customer facing roles
Excellent communication skills (written, verbal & presentation)
TPBN1_UKTJ