An excellent opportunity for an experienced Field Service Engineer to join a well-established company
Job Type: Full-Time, Permanent.
Salary: Competitive Salary of £32,500 - £38,500 Per Annum, Negotiable Depending on Experience.
Location: Ipswich.
Schedule: Monday Friday 40 Hours Per Week.
About The Company:
They are renowned for supplying premium quality material handling equipment and offering the very best in service and maintenance solutions for industries across Suffolk, Essex, Norfolk, Kent, and London. Additionally, they are one of the UK leading experts in lithium battery technologies for forklift trucks.
The company is currently looking for skilled and experienced field service engineers to join their growing team. This role comes with an excellent salary and annual bonus (potential earnings of £40k+ with overtime which is paid at 1.5x), a company pension, a fully expensed company van, 25 days holiday +bank holidays, and the opportunity to work for one of the most reputable independent forklift dealers in the South East.
About The Role:
Their Field Service Engineers are based from their homes and from there attend customer sites to carry out servicing and repairs on a wide range of forklifts and material handling equipment. The engineer liaises daily with their designated service controller who is responsible for arranging and planning the engineers working day as efficiently as possible. Jobs are sent to the engineer electronically via our bespoke management system, and this is where all the work the engineer completes is documented. Many of our engineers choose to do overtime which is not limited and is paid at time and a half.
Responsibilities Include:
Conduct regular maintenance, repairs and services on forklifts and materials handling equipment
Diagnose and troubleshoot electrical and mechanical issues to ensure optimal performance
Maintain accurate records of service activities and customer interactions via protean management system
Communicate effectively with customers and service office to ensure we continuously deliver the best service to our customers
Ensure compliance with safety regulations and maintain a valid driving license
Candidate Requirements:
Full driving licence
GSCE C grades or above in English, maths and mechanical C&G or NVQ level 2 equivalent
3 years+ experience in the materials handling industry (as an engineer)
Mechanical, hydraulic and electrical experience preferred
Proficient in fault finding and repair
Experience of Health & Safety requirements working in a workshop practice
Commitment to continuing personal and professional development
Excellent organisational skills
A high standard of accuracy and attention to detail
Ability to multi-task
Ability to work independently or in a team
Good communication skills
Why Choose Them:
A successful, long-established company who realises that the backbone of theit success is their staff! No-one is just a payroll number!
Their Service Management Team collectively has in excess of 100 years experience in the forklift service business
Offering In-house and industry specific training courses to all our engineers
They only supply premium quality material handling products, so predominantly you'll be working on the best equipment that the industry has to offer
Company Benefits:
Excellent rate of pay (negotiable depending on experience)
Joining bonus
Overtime paid at time and a half
Branded company van and fuel card provided
All travel paid (Door to Door)
AE pension scheme
both In-house and industry recognised training provided
If you feel that you have the relative skills/attributes to fulfil this role then please apply now for immediate consideration.
The employer fully supports Equality in Employment. All employment is decided based on qualifications, merit and business need.
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