Commissioning Coordinator - Loughborough
Why Clymac?
Are you passionate about safety and security? Since 1992,Clymachas been a leader in delivering fully integrated Fire & Security Systems across the UK. We’re looking for dedicated professionals to join our team and help us continue our mission of providing top-notch protection and peace of mind to our clients.
At Clymac, you’ll have the opportunity to work with cutting-edge technology and be part of a team that values innovation, excellence, and customer satisfaction. If you’re ready to make a difference and grow your career with a trusted industry specialist, we want to hear from you!
Clymac’s Commissioning Coordinators
Are proactive and highly organised individual to support our operations team in delivering exceptional service to our customers. This varied role plays a key part in ensuring the smooth coordination of field-based engineers and the efficient management of service-related administration.
* Engineer Scheduling: Coordinate and schedule engineers for service visits and installations, ensuring optimal use of resources and adherence to SLAs.
* Job Completion Management: Oversee the administration of job completion certificates, ensuring accurate documentation and timely submission.
* Database Administration: Maintain and update internal systems and databases to ensure data integrity and operational efficiency.
* Invoicing: Support the finance team by preparing and processing customer invoices in a timely and accurate manner.
* Remote Monitoring Setup: Facilitate the setup of remote monitoring services for customers, ensuring all technical and administrative steps are completed.
* Customer Documentation: Distribute system user manuals and related documentation to customers, ensuring they are well-informed on system operation.
* Alarm Reporting: Manage and monitor intruder false alarm reports, taking appropriate action and maintaining detailed records.
* Engineer Stock Management: Assist in the tracking and management of engineer stock levels to ensure availability of parts and minimise downtime.
Who We’re Looking For
At Clymac we know that our products are only part of any solution we offer to our customers. Our people are driven to deliver the exceptional day in, day out. This commitment is what drives us and ensures our clients get the very best service from the very best team, therefore, in addition to having all the usual attributes of a great Clymac employee, such as; a positive attitude, excellent communication skills, well presented and professional at all times, ability to work alone and as part of a team, for this specific opportunity, we are looking for candidates who also offer,
* At least 2 years’ experience in a Scheduling / Planning / Coordinating role.
* Experience of Scheduling Field based colleagues, such as Engineers would be an ideal background, however, other similar industry experience would definitely be considered and welcomed
* Proactive approach to management of workload.
* Clear communicator with good telephone manner with colleagues and customers
Our Commitment to Attracting, Rewarding & Retaining Talent
At Clymac, we understand the pivotal role that fair compensation plays in the success of our team. That’s why we’re dedicated to providing exceptional remuneration packages that not only address the challenges of today’s economic landscape, but also include comprehensive benefits and incentives designed to enhance the well-being and prospects of our employees, making their everyday lives more enjoyable and secure.
* Competitive Salary – upto £27,000 per annum
* Pension Plan – Helping you invest in a secure financial future
* Life Assurance – Peace of mind with coverage at 4x your annual salary
* Generous Holiday Allowance – 25 days paid leave plus all bank holidays, giving you time to recharge
* Referral Bonus Scheme – Earn up to £1,000 for every successful candidate you refer – with no limits
* Mental Health & Wellbeing Support – Access to confidential resources and support when you need it most
* Employee Recognition Programme – Celebrating your hard work and achievements throughout the year
* Referral Bonus Scheme – Earn up to £1,000 for each successful candidate referral – and there’s no limit to how many referrals you can make.
* Career Development – Ongoing training, clear progression paths, and opportunities to grow within the business
A Little More About Clymac
At our core, we are a small, regionally focused business that prides itself on delivering a bespoke and reactive service. Our clients receive undivided attention and dedication, ensuring their needs are met with precision and care.
Yet, we have the luxury of being part of a larger group of businesses within the Fire Protection, Security, and Building Management Systems industry. This connection allows us to share best practices, access learning and development academies, and benefit from Human Resource specialists and industry knowledge. This synergy ensures we are constantly improving and staying ahead in the critical service industry.
Our Commitment: We are large enough to provide comprehensive, industry-leading solutions, yet small enough to deliver a personal and caring service to each client.
Our Businesses Include:
* Alarm Communications acl.uk.com/careers
* Clymac clymac.co.uk/careers
* FAFS Fire & Security fafsfireandsecurity.com/careers
* Marlowe Kitchen Fire Suppression marlowefireandsecurity.com/vacancies/
* Morgan Fire Protection morganfire.co.uk/recruitment/
* Marlowe Smoke Control marlowe-aov.co.uk/careers/
* Marlowe Fire & Security marlowefireandsecurity.com/vacancies/
Equal Opportunities
At Clymac, we cultivate a vibrant, diverse, and inclusive environment where everyone can truly be themselves. We celebrate individuality and believe that a culture of inclusion helps us better serve our customers and innovate as a team. Our commitment to equal opportunities means we're here to support you—if you need any adjustments to fully participate in the recruitment process, just let us know. Together, we can create a workplace where everyone thrives
Right to Work
Regrettably, we are unable to offer Right to Work Sponsorship.
If you do not currently have the Right to Work in the UK or will need additional support to extend your current Right to Work status, your application cannot be considered.
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