We’re Hiring! Lead Receptionist – Bupa Dental Care Chesterfield
Practice Manager Becky Reitz is on the lookout for a warm, organised, and confident Lead Receptionist to join her friendly team!
Full-time – 40 hours per week
Shift pattern:
1. Mon: 8:00–7:30
2. Tue: 8:00–4:00
3. Wed: 8:00–5:30
4. Thu: 8:00–4:00
5. Fri: 8:00–4:00
Your role:
Be the friendly face that puts every patient at ease the moment they walk through the door. As the first point of contact, you’ll welcome patients warmly, support them throughout their visit, and keep everything running smoothly behind the scenes. This is a varied and rewarding role at the heart of the practice, where your contribution truly makes a difference.
About the location – Chesterfield
Our practice is conveniently located in Chesterfield, a vibrant market town full of charm, history, and great amenities:
6. Just a short walk from local cafés, shops ️, and transport links
7. Close to the iconic Crooked Spire
8. Easy access to the Peak District National Park for weekend adventures
9. Plenty of parking options nearby
If you’re a people person who thrives in a busy, supportive environment, we’d love to hear from you!
Here at our people are at the heart of everything we do, because we care. We have created environments where people can look forward to coming to work, feel empowered and benefit from working collaboratively with brilliant and talented experts.
Lead Receptionist role and responsibilities
10. Oversee reception and staff rotas
11. Meeting and greeting patients, providing a great first impression and patient journey
12. Booking and amending appointments, answering the phone, updating patient records
13. Co-ordinating the care packages for our patients that has been provided by our clinicians
14. Confident in promoting and upselling Bupa Dental Care products and services including Plan options, Finance and Insurance claims
15. Excellent customer service skills face to face, telephone and via email
16. Supporting the Practice Manager and clinical team with the smooth running of the practice
17. Handling payments
18. Accessing sensitive information whilst maintaining patient confidentiality
Your skills and experience
19. Confident leading a team
20. Ability to be positive and professional in a fast-paced environment
21. Previous administration or receptionist experience, preferably within a healthcare setting
22. Strong communication skills face to face, via telephone and email
23. Proficient with Microsoft Word and Outlook with overall strong organisation skills
24. Previous experience with promoting company products and services
25. Preferred Dentally experience
Your salary and benefits:
We make life better for millions. That includes yours. Here are just some of the benefits on offer when you join Bupa Dental Care:
26. Competitive pay rates and the opportunity to increase this through training and development
27. Access to MyHealthcare which gives you quick, easy access to free support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support – all available from one phone number. You will also receive the MyHealthcare Allowance, an annual allowance which is redeemable against a menu of Bupa healthcare products, all to the approximate value of £350.
28. My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your financial wellbeing.
29. Access to discounts at a wide variety of gyms and fitness facilities across the UK. This benefit includes access to online digital fitness providers too.
30. Our mental health approach brings together a wide range of support such as our Employee Assistance Programme (EAP), Family Mental HealthLine and access to Personal Energy - Bupa’s own wellbeing programme.
31. Discounted dental insurance which can be extended to immediate family members.
32. Additional health and wellbeing benefits include Cycle to Work Scheme, free annual Flu vaccine, discounted eye tests and Bupa’s Menopause Plan.
33. Wagestream – Access your income before payday, if and when you need it.
34. Access to career pathways and support throughout your working life with Bupa Dental Care
35. And many more, just ask.
Benefits
- Shop discounts (over 700 stores)- Health and wellbeing discounts- Discounted dental insurance- Free CPD- Employee referral scheme- And many more!