Service Advisor – MG & Citroën Dealership Location: Kidderminster Hours: Full Time | Monday–Friday 8:00am–5:30pm | Rota Saturdays Are you passionate about customer service and experienced in both service and parts? Were looking for a proactive Service Advisor to join our friendly, family-run MG & Citroën dealership in Kidderminster. This is an excellent opportunity to be part of a long-established business that truly values its people and customers. About the Role As a Service Advisor, you’ll be the key connection between our customers and the workshop. From booking to collection, youll ensure a smooth and positive experience throughout the aftersales journey. Key Responsibilities: Advise customers on service and parts requirements Manage workshop bookings and customer communications Handle parts enquiries, orders, and stock management Ensure accurate invoicing and administrative records Deliver high levels of customer satisfaction at every stage What We’re Looking For: Previous experience in a service and/or parts role is essential Excellent communication and organisational skills A customer-focused approach with strong attention to detail A team player who thrives in a fast-paced environment What We Offer: Full-time role: Monday to Friday 8:00am–5:30pm, plus rota Saturdays 22 days holiday (plus bank holidays), increasing with length of service Staff discounts on vehicles and servicing Supportive team culture in a family-run business with over 70 years of heritage Genuine opportunities for long-term career growth Interested in the next step in your automotive career? Apply now and join a dealership that puts its people and customers at the heart of everything it does. ServiceAdvisor AutomotiveJobs AftersalesCareers KidderminsterJobs MG Citroën CustomerService MotorTradeCareers