Practice Manager – Dental Practice, Inverness
Full-time
We are recruiting for a dedicated Practice Manager to join our clients' friendly, community-focused team.
Located in Inverness, the practice supports both NHS and private patients, offering everything from routine check-ups to cosmetic and orthodontic treatments, including whitening and Invisalign.
About the Role
As Practice Manager, you will oversee the day-to-day operations of the practice, ensuring smooth workflows, excellent patient care, and strong team communication. You will play a key part in maintaining high standards across Health & Safety, performance, and financial management—helping the practice thrive in line with our values.
Key Responsibilities:
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Overseeing daily practice operations and ensuring exceptional patient experience,
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Acting on patient feedback to drive improvements,
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Maintaining high cleanliness standards and managing cleaning rotas,
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Maximising appointment-book efficiency to support clinicians,
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Ensuring stock is monitored, ordered, and replenished promptly,
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Delivering practice budgets, KPIs, and supporting overall profitability,
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Assisting on Reception when required,
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Ensuring compliance with cross-infection, decontamination, and Health & Safety procedures,
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Promoting a positive, supportive team culture through strong communication,
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Holding regular one-to-ones and supporting staff training and development,
About You
We’re looking for someone who brings professionalism, initiative, and a genuine passion for patient care.
Essential Experience/Skills:
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Experience in a Dental (or other medical) practice environment(s),
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Commitment to delivering outstanding patient service,
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Ability to work independently and as part of a team,
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A positive, enthusiastic attitude and willingness to learn,
Desirable Experience/Skills:
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Experience in people or team management,
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Confident using Microsoft Office, particularly Excel,
Benefits
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Competitive pay,
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Career development opportunities,
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Access to online training and professional development,
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Wellbeing initiatives,
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Cycle to work scheme,
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Employee Assistance Programme,
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Enhanced family-friendly policies,
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“You Days” – extra days off for life events like moving house or getting married,
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Birthday day off!
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Additional service-based holidays,
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Optical care,
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Discounted dental treatments,
If you’re ready to bring your skills to our clients' warm, professional, and supportive team, we’d love to hear from you