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Director of practice - non-clinical

Buckley
British Veterinary Association
Director
Posted: 5h ago
Offer description

Applications will close on Friday 18th July.

We're looking for an experienced and driven leader to take on the role of Director of Practice at Village Vets - a thriving 4-branch veterinary group in North Wales. This is an exceptional opportunity to influence, guide, and grow a well-established and respected practice, working alongside a dedicated team who truly care.

Lead with purpose, inspire with passion

As Director of Practice, you'll be the sole accountable leader for the Village Vets group, setting strategic direction and overseeing all aspects of operational performance. You'll work closely with a strong leadership team - including the Lead Vet, Nurse Manager, Referrals Manager, and Assistant Practice Manager - who each lead their own functions and teams.

Your role will be pivotal in maintaining high clinical standards, delivering exceptional client care, and ensuring strong commercial performance. You'll also be a key driver in our plans to open a brand-new site in 2026, leading everything from planning to launch.

This role reports to the Area Director and will be primarily based at our hospital in Buckley, with regular time spent across all four sites.

A full job description will be provided at telephone interview stage.

Shape the future of Village Vets

Village Vets is a trusted and respected veterinary group offering a mix of first opinion and referral services to the local community and beyond. Our four sites work closely together to provide outstanding care and support for pets and their owners. The main hospital in Buckley is fully equipped and acts as the hub of the group.

The team is made up of 14 vets supported by experienced nursing and non-clinical teams. We pride ourselves on our collaborative, inclusive culture - people genuinely enjoy working here, and it shows.

What you'll bring to our team

We're looking for an experienced leader with a proven track record of managing people, operations, and performance. While veterinary industry experience would be an advantage, it's not essential - what matters most is your leadership capability, strategic mindset, and emotional intelligence.

You'll need to be commercially astute, people-focused, and confident in making decisions that balance clinical, client, and business needs. Strong communication, team engagement, and change management skills are a must.

Working pattern

This is a full-time position, 40 hours per week, to be worked across 4 or 5 days at your preference. Regular presence across all four sites is expected, with a home base at our Buckley hospital. Flexibility requests will be considered within reason, but it is imperative that our Director of Practice has reasonable crossover with the whole team, which will include occasional late shifts (19:00 finish) and weekends.

Because our people matter

We offer a supportive, growth-focused work environment, where you'll have a significant impact on our operations and client experience. In addition to a competitive base salary up to £50,000 per annum, you will benefit from:

Work Life Balance

1. 6.6 weeks annual leave
2. Additional time off for your birthday


Wellbeing

3. Private medical insurance
4. Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay
5. Cycle to work scheme
6. Initiatives focused on employee wellbeing
7. Non-accidental injury support


Development

8. CPD Allowance
9. Learning and development opportunities via the IVC Evidensia Academy
10. Access to Vetlexicon - our encyclopaedia provider
11. Infection prevention and control programme
12. Quality Improvement Programme


Additional

13. Discretionary performance-based bonus scheme
14. Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers
15. Pension scheme
16. Discounted staff pet care
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