Job Title: Supported Living Manager – Complex Needs Location: Hailsham, East Sussex, BN27, UK Type of Role: Full-time, Permanent, 40 hours per week on-call rota Salary: £40,000 – £48,000 per annum (negotiable) Bonus Benefits Company: Pivotal People Care(recruiting exclusively on behalf of our client) About the Role We’re looking for an experienced and compassionate Supported Living Manager to lead a bespoke service supporting one individual with complex needs in their own home. This is a hands-on leadership role where you’ll be supernumerary to the rota, giving you the space to focus on quality, consistency, and team development. You’ll be supported by a Deputy Manager and a dedicated 2:1 care team, ensuring the individual receives safe, structured, and person-centred support while you focus on leadership and oversight. About the Organisation Our client is a growing, family-run care provider with services across Sussex and Hampshire. Known for doing things properly, they’re values-led, people-focused, and committed to building services around the unique needs of each person they support. You’ll be joining a team backed by strong leadership, a responsive head office, and a culture that genuinely invests in its people – from training and clinical quality to career development. Key Responsibilities of the Supported Living Manager * Lead and develop a small, skilled team * Work supernumerary to the rota, with a Deputy and 2:1 staffing model in place * Embed safeguarding and promote a safe, person-led culture * Manage rotas, resources, and day-to-day operations * Ensure compliance with CQC and quality standards * Build strong relationships with families, professionals, and commissioners * Oversee budgets and contribute to service planning and development Skills and Experience * Experience managing supported living or similar services * Strong leadership and team development skills * Confident understanding of CQC regulations * Excellent communication and collaboration skills * A calm, creative, and resilient approach to care * Ideally, experience supporting individuals with epilepsy, autistic behaviours, and a working knowledge of acquired brain injury (ABI) What’s in it for You * £40,000 – £48,000 salary DOE (negotiable) annual bonus * 31 days holiday (including bank holidays) * Private medical cover & life insurance (post-probation) * Pension scheme * Tailored training & career development * Supportive induction & leadership * Company sick pay (post-probation) If salary is the only thing holding you back, let’s talk — we’re open to the right person. How to Apply If you’re ready to lead a service where your impact will be felt every day, we’d love to hear from you. Apply today here or via Pivotal People Care