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About the Company
Layher Ltd is committed to selling its complete product range and services to achieve the company’s revenue and profit objectives for the Central London Area.
About the Role
The Area Sales Manager will be responsible for achieving a broad and deep understanding of the market for Layher’s products in Central London and establishing cordial and productive relationships with major to small customers and prospects.
Responsibilities
* Achieve a broad and deep understanding of the market for Layher’s products.
* Establish cordial and productive relationships with major to small customers and prospects.
* Increase or re-open trading with current, dormant and other known customers in the area.
* Make regular personal calls on customers and prospects conscientiously across the area and in all potential business sections.
* Prospect for new business and expand the customer database, whilst servicing existing clients.
Qualifications
* Work to agreed sales guidelines, key performance and productivity plans, always aiming to meet or exceed targets.
* Understand the company’s objectives, procedures and systems.
* Learn about and understand the company’s products and services in order to give expert advice to customers and prospects.
* Site support work of your clients.
* Understand specific sales campaigns - their background, objectives, calling and procedural requirements.
* Be prepared to answer, or know where to obtain answers to, all prospect and customer questions.
* Seek assistance and guidance from colleagues where necessary to supplement your knowledge or experience.
* Present a professional, helpful and enthusiastic image of the company at all times.
* Respond promptly and completely to all customer and prospect enquiries, complaints or requests.
* Exploit the full potential of all sales calls, maximising opportunities for sales revenue generation.
* Make effective use of sales aids, guides and professional sales techniques.
* Take ownership and follow through enquiries or service calls rigorously.
* Prepare for, attend, participate in and contribute to sales meetings, briefings and training sessions.
* Support colleagues to meet the overall objectives of the company, providing cover when needed.
* Actively participate in special projects (e.g. exhibitions, demonstrations) as required.
* Take responsibility for the care of all company property provided in the cause of your employment.
* Be prepared to carry out such other duties and additional working hours as may be required to fulfil the objectives of the role.
* Follow-up all sales leads promptly.
* Follow through all sales orders into Letchworth, through to final delivery.
* Ensure you are fully informed about the progress of your orders and the delivery date is communicated to your customer.
* This also includes assistance in getting difficult customers to pay, as requested by the credit control department, from time to time.
Required Skills
* Prepare letters, quotations and any other sales materials as required.
* Report any unusual situations to the Managing Director/Regional Manager as well as any customer complaints.
* Manage administrative time and activities efficiently to make the most effective use of working hours for selling.
* Complete daily/weekly sales records (system and manual) to ensure that customer and prospect information is up to date and accurate and that reporting processes are being followed.
* Share personal online calendar with the managing director/regional manager.
* Ensure all call reports, travel plans, sales plans, expense claims and any other paperwork are accurately completed and submitted on time.
* Ensure the confidentiality of company and customer information at all times.
* Input data to company systems as required in relation to sales activities.
* Credit control procedures must be adhered to.
Pay range and compensation package
Details regarding the pay range or salary will be provided during the interview process.
Equal Opportunity Statement
Layher Ltd is committed to diversity and inclusivity in the workplace and encourages applications from all qualified individuals.
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