Schedule
Application closing date: 8th March 2026
About the Role
Would you like to join a team that helps customers access important Mining Remediation Authority information through our permiting service? If so, read on…
What We’re Looking For
* Enjoy working with a diverse range of people
* Are comfortable using digital tools and learning new technology
* Can organise your work, manage priorities and work flexibly
* Like solving problems and working collaboratively
* Have experience in administration and customer service
* Have experience with GIS or mapping tools
What You Can Expect
* A supportive team who value different working styles
* Clear tasks and structured processes
* Work that makes a meaningful difference to customers and stakeholders
* Opportunities to learn new digital and permitting skills
You will be part of a friendly, customer‑focused team recognised with the 2024 Shine Award for Team Exemplar for excellent teamwork and collaboration. In this role, you will help us issue around 1,800 permits each year, supporting customers and colleagues to deliver a smooth, reliable service.
Your Work Will Include
* Managing the administrative steps of permit applications, from start to closure
* Keeping accurate digital records and completing required reporting
* Using digital tools such as Microsoft Office, GIS and mapping software
* Working with data, databases and mapping information
* Supporting customers by keeping them informed and advocating for their needs in team discussions
* Providing clear technical guidance to colleagues and customers
* Ensuring permitting information is updated accurately and on time
We understand that everyone brings different strengths. You don’t need to meet every single requirement to apply. If your experience looks different and you think you can bring value to the role, we’d love to hear from you.
Role location
Hybrid working (on average 2 days working out of our Mansfield office)
Schedule
Application closing date: 8th March 2026
Sifting date: 9th / 10th March 2026
Interviews: w/c 16th March 2026 (If you are unavailable on these interview dates, please make us aware and we will look at alternative dates)
Security
Successful candidates must pass basic security checks and will be subject to UK Immigration requirements.
Our Benefits
* A cutting-edge pension scheme with an impressive employer contribution rate of approximately 28.97%.
* Experience our values-based recognition scheme that celebrates your contributions.
* Flexibility in working patterns, whether it's full-time, part-time, or compressed hours.
* Embrace flexible working arrangements tailored to your needs.
* Enjoy a generous holiday allowance of 27.5 days annually, plus the flexibility to add 6 extra days to that, alongside 8 public holidays.
* Benefit from a comprehensive parental leave policy with 26 weeks of full pay (subject to eligibility).
* Get support to further your professional qualifications and payment for one annual professional subscription.
* Access a free, confidential Employee Assistance Programme to support your well‑being.
* Unlock exclusive employee discounts
* Ensure your well‑being with an annual health check and receive £15 monthly towards well‑being activities.
* Enjoy the convenience of on‑site free parking, along with complimentary tea, coffee, and soft drinks at our Mansfield office.
Working With Us
We offer different ways to work flexibly, and the following types of flexibility are usually possible: job share, flexible hours, working from home for part of the week and compressed hours. Please feel free to talk about what flexibility means to you at your interview. With a genuine commitment to flexible working, we believe that work life balance is incredibly important.
Who We Are
Here at the Mining Remediation Authority, we really are a great team to work with. We’re united in our passion and commitment to make a better future for people and the environment in mining areas. We carry out a wide variety of essential services from responding to coal mining hazards, to keeping everyone and everything safe from mine water pollution. We are excited about what our future holds. Our work is helping to develop a new sustainable source of renewable energy for the UK. By harnessing the energy from mine water heat, we hope to play a key role towards helping the UK to meet net‑zero emissions by 2050. We truly are a supportive organisation where we all live and breathe our values. We are inclusive, trusted and progressive in everything that we do.
Equality, Diversity And Inclusion
We’re proud to be an inclusive employer and are committed to building a workforce that reflects the diversity of the communities we serve. We welcome applications from individuals of all backgrounds and identities, and we actively promote equality of opportunity throughout our recruitment process. As part of our commitment to inclusive recruitment, we offer a guaranteed interview to applicants who meet the minimum selection criteria and identify as disabled or from a minority ethnic background, this aligns with our values. We recruit based on your skills, experience and potential not your ethnicity, background, gender identity, sexual orientation, or any other protected characteristic. To help ensure fairness, we anonymise applications by asking you to remove personally identifiable information before they are reviewed by hiring managers. This helps us reduce unconscious bias and focus solely on what matters, your ability to succeed in the role. If you’re successful in joining us, it’s because we believe in your ability to make a meaningful contribution. By continuing to improve the diversity of our organisation, we strengthen our collective knowledge, creativity, innovation and living our values of being trusted, inclusive, and progressive every day.
If you require reasonable adjustments or an alternative format to apply, please contact us at Recruitment@MiningRemediation.gov.uk or call us on 01623 637000. We are happy to support you through the process.
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