What will I be doing?
As a Food and Beverage Supervisor, you are responsible for supervising operations of the Food and Beverage outlets to deliver an excellent Guest and Member experience. A Food and Beverage Supervisor will also be required to communicate and delegate tasks to the team. Leading from the front, you will be hands-on in anticipating pressure points before they arise and helping your team deliver a smooth service for our guests and Members and ensuring departmental targets are achieved. Specifically, you will be responsible for performing the following tasks to the highest standards:
1. Supervise Food and Beverage Outlet operations
2. Communicate and delegate tasks to the team
3. Ensure compliance of brand standards
4. Manage guest queries in a timely and efficient manner
5. Represent needs of the team
6. Assist Food and Beverage management with achieving financial targets
7. Assist Food and Beverage management with training and development of team members
8. Assist with annual and mid-year appraisals with team members under your responsibility
9. Comply with resort security, fire regulations and all health and safety legislation
10. Assist other departments wherever necessary and maintain good working relationships
What are we looking for?
A Food and Beverage Supervisor is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
1. Previous Food and Beverage experience at supervisory level
2. Committed to delivering high levels of customer service
3. Positive attitude
4. Good communication skills
5. Excellent grooming standards
6. Flexibility to respond to a range of different work situations
7. Ability to work on your own or in teams
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
1. Previous experience in hospitality industry
2. Previous experience in supervising and/or delegation
3. Willingness to develop team members and self
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