Lytham St Anne's, FY8 1RF
Salary up to £25,708.80 per annum (rising to £26,644.80 per annum once you have completed our Front of House Development course)
We are looking for an experienced Optical Assistant to join our team in Lytham St Anne's for a maternity cover from October 2025 to October 2026, working 5 days a week / 39.5 hours, from Monday to Thursday and alternating Fridays and Saturdays.
At Bayfields Opticians and Audiologists, we are a local independent business with a national presence. We prioritize delivering exceptional service and utilizing the latest diagnostic and technological equipment in contact lenses, spectacle lenses, and frames.
As our Optical Assistant, you will be the first point of contact for clients, greeting them warmly and providing excellent service both in person and over the phone. You will listen to and understand their needs, work closely with the team to find the best solutions, and focus on delivering outstanding service throughout the client journey. Experience with dispensing single focus, multi-focal, and contact lenses is essential, along with strong IT, communication, and relationship-building skills.
Key Responsibilities:
* Greet customers warmly and provide excellent service.
* Assist customers in selecting suitable frames, lenses, and optical products.
* Dispense single focus, multi-focal, and contact lenses.
* Schedule appointments and manage bookings.
* Maintain product displays and ensure the store is tidy and presentable.
* Handle administrative tasks, including processing payments and orders.
What We’re Looking For:
* Excellent customer service and communication skills.
* A keen interest in eye care and eyewear.
* Strong attention to detail and organizational skills.
* The ability to work well both independently and as part of a team.
* Previous experience in optical retail.
What We Offer:
We provide a supportive and engaging working environment, with opportunities for professional development including our Front of House Development course. This training covers the client journey, contact lenses, eye anatomy, spectacle frames and lenses, optical screening equipment, basic repairs, and adjustments. You will also explore audiology to understand hearing loss solutions, visit Zeiss in Birmingham to learn about industry-leading lenses, and apply your knowledge in a practical setting under expert guidance. We are committed to supporting your wellbeing and growth as part of our team.
If you are enthusiastic, customer-focused, and seeking a rewarding role, we would love to hear from you!
Please see our candidate privacy notice here for details on how we use and store your information: https://bit.ly/bayfieldsprivacy
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