Job description:
Job Title: Trainee Insurance Advisor
Location: Poole (Parkstone) (Onsite)
Sector: Insurance Broker – Personal Lines
Job Type: Full-Time, Permanent
Salary: £26,000 – £28,000 (DOE)
Start Your Career in Insurance – No Experience Needed!
Are you looking to break into the insurance industry? Do you thrive in a sales-focused environment and enjoy building relationships with people?
We’re on the lookout for a driven and personable Insurance Advisor to join our friendly, close-knit team in Poole (Parktone). This role would suit someone keen to kick-start a career in insurance, relishes working to sales targets, and enjoys engaging with people from all walks of life.
Whether you’re fresh out of education, changing careers, or have experience in customer service or sales, this is a fantastic opportunity to learn, grow, and succeed—with full training and professional qualifications provided.
What You’ll Be Doing:
* Speak with clients to understand their insurance needs and guide them through suitable policy options.
* Handle new business, renewals, amendments, and claims in a professional and customer-focused manner.
* Maintain accurate client records and ensure compliance with FCA regulations.
* Deliver outstanding customer service at all times—both over the phone and face-to-face.
* Support administrative duties including data entry, document handling, and system updates.
* Attend training sessions to build your knowledge of insurance products, compliance, and sales skills.
* Work towards personal and team KPIs in a supportive, target-driven environment.
What We’re Looking For:
Must-Haves:
* A genuine interest in developing a long-term career in insurance.
* Strong communication and interpersonal skills.
* A proactive, can-do attitude and eagerness to learn.
* Excellent attention to detail and organisation.
* Team player who thrives in a collaborative environment.
* Basic IT skills, including use of Microsoft Office.
Nice to Have:
* Experience in customer service and sales
* GCSEs (or equivalent), including Maths and English.
Why Join Us?
* Full training and support—no previous insurance experience needed.
* Sponsorship for industry-recognised qualifications (e.g. CII).
* Clear career progression opportunities as you develop.
* Friendly and supportive team culture.
* Exposure to personal, commercial, and claims insurance work.
* Competitive salary and employee benefits package, including pension.
Working Hours:
* Monday – Friday: 8:30 AM – 5:00 PM
* Every 2nd Saturday: 8:30 AM – 12:00 PM
Take the First Step Towards a Rewarding Career.
Apply today and join a company that will invest in your success and help you grow.
Cowell Recruitment Ltd is an equal opportunities recruitment agency. Please note: Only candidates with the right to work in the UK will be considered. E&OE