L'Oréal Luxe Multi-Brand Beauty Advisor, Sephora Birmingham (37.5 Hours)
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Overview
L’Oréal Group, the world’s leading beauty company, offers a diverse portfolio of iconic brands that inspire millions worldwide. As a global leader in the dynamic retail world, we are committed to delivering exceptional experiences, setting new standards in customer engagement, and shaping the future of beauty. Together, we push boundaries, create trends, and redefine what’s possible. If you’re ready to make an impact and be part of this journey, we welcome you to apply.
Who We Are Looking For
* A Beauty Guru: Passionate about all things beauty, skilled at giving personalized advice, and empowering customers to find the perfect products.
* A Connection Creator: A natural at building authentic relationships, listening to customers’ unique styles, and crafting a beauty routine that reflects who they are.
* A Trendsetter: Active on social media, always on top of the latest makeup and beauty trends, and able to engage a community both online and in‑store.
* A Go‑Getter: Driven, ambitious, and excited by challenges, eager to create innovative in‑store experiences and achieve outstanding results.
* A Brand Ambassador: A true believer in the L'Oréal Luxe mission and values, passionate about our iconic brands, and eager to represent them.
What You Will Be Doing
Elevating Customer Experience
* Deliver the One Luxe Experience: Consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
* Product Expertise and Storytelling: Confidently demonstrate products, immerse customers in the brand heritage, and offer tailored product knowledge, tips, and techniques.
* Embodiment of Brand Excellence: Act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience and meeting merchandising standards.
* Staying Trend‑Forward: Maintain strong knowledge of the latest makeup, skincare, and wellness trends to give expert advice.
Driving Retail Performance
* Achieving Sales Targets: Consistently meet individual and counter sales goals agreed with your line manager.
* Building Client Relationships: Proactively build authentic relationships with customers, both in‑store and through digital channels.
* Promoting Events and Activities: Inform customers about upcoming in‑store events, promotions, and brand activations.
* Creating Engaging Experiences: Design and execute innovative, engaging events and animations that drive customer interest and excitement.
* Brand Advocacy: Represent L'Oréal Luxe brands on internal and external social media platforms, adhering to company guidelines.
Operational Excellence
* Teamwork and Training: Actively participate in team efforts and complete all required training programs to maintain up‑to‑date product knowledge.
* Administrative Responsibilities: Complete daily and weekly administrative tasks using designated platforms (Tamigo/One Retail).
* Maintaining Counter Standards: Uphold hygiene and housekeeping standards to ensure a clean, organized, and inviting counter environment.
Benefits and Rewards – Be Rewarded, Be Valued, Be L'Oréal
* Competitive Compensation: Earn a competitive salary with a rewarding commission scheme.
* Exclusive Product Perks: Access a selection of over 35 renowned L'Oréal brands at our staff shop.
* Generous Time Off: 30 days of holiday, inclusive of bank holidays.
* Health and Wellness Benefits: Discounted dental insurance and resources for mental and financial well‑being.
* Referral Bonus Program: Earn bonuses by referring talented individuals.
* Sustainability Initiatives: Join a company committed to sustainability through L'Oréal for the Future initiatives.
EEO Statement
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. We welcome difference—different backgrounds, experiences, personalities, and perspectives—because that is the beauty of L'Oréal.
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