Job Overview
As one of our Pre-Legal Team Leaders, you will be responsible for the following daily duties:
* Ensure the work produced by the team is in line with Client policies and procedures, as well as analyse performance against targets (KPI's).
* Develop a wide range of strategies to improve client relations and collections.
* Manage correspondence with relevant authorities such as: lawyers, debt management companies and external agencies.
* Liaise with Clients and debtors to resolve new and existing queries.
* Partner with internal colleagues and stakeholders to improve collaborative working and develop processes.
* Manage a caseload of complex matters.
* Mentor, guide and teach your team through day-to-day working and convoluted matters.
* Working with the Solaris Law management team to develop portfolio collection strategies.
Skills and Experience
We are looking for candidates with
* Experience in a debt recovery environment is essential, although in-role training will continue to be provided.
* Basic understanding of the litigation process is not essential but would assist in understanding the start to end process of the business.
* Attention to detail and strong organisational skills are essential.
* Analytical and forward thinking.
* Highly motivated with strong written and communication skills
* Ensure that your quality and timeliness of work is in line with our policies and procedures.
* An ability to use your own initiative, work independently and as part of a team.
* IT proficiency is required.
If you are energetic, friendly and want to work in a fun, fast-paced environment, we'd love to hear from you
Equal opportunities
Solaris Law is a committed Equal Opportunities employer promoting equality of opportunity. This means that everyone who either applies to or works for the firm is treated equally, whatever their gender, age, ethnic origin, nationality, marital status, disability, sexual orientation or religious beliefs.
Pre-Employment Screening
Due to the nature of the work undertaken, confirmation of employment will be subject to a variety of checks which will be carried out once an offer of employment is accepted. These checks will include employment references covering the last 5 years, proof of ID, proof of address covering the last 5 years, Personnel Vetting credit search (which will only highlight insolvency or County Court Judgments - should any adverse data show on the Personnel Vetting search then any offer of employment made will be withdrawn).Terrorism Check (against data supplied by the Bank of England) and a DBS check previously known as a Criminal Records check.
Job Types: Full-time, Permanent
Benefits:
* Free parking
* Life insurance
Work Location: Hybrid remote in Fareham PO15 7PA