Job Title
Senior Demand Planner - Grocery (Top 3)
Location
Peterborough
Contract
Permanent
Seniority level
Associate
Employment type
Full-time
Job function
Supply Chain
Industries
Food and Beverage Manufacturing and Transportation, Logistics, Supply Chain and Storage
What You’ll Do
Commercial Support & Customer Management
* Build a strong, collaborative relationship with the Grocery Senior National Account Manager
* Support commercial tasks including reporting, promotions planning and admin
* Maintain accurate product information, calendars, and systems across both businesses
* Track and analyse KPIs including sales, service, distribution and promotional performance
* Work closely with Grocery Buying Admin and Supply Chain teams
* Create customer presentations, performance reviews and sales insight reports
Supply Chain Communication & Coordination
* Act as the primary day‑to‑day link between our client and customer Supply Chain
* Deliver brilliant basics including daily service updates, Connect reporting, weekly reviews, and supply outlooks
* Manage inflight shortages and TIMS updates for both parties
Insight, Accuracy & Decision Support
* Deliver clear, intelligent insight on supply constraints, risks and opportunities
* Verify data accuracy to maintain high standards across systems and communication
* Align forecasts and volumes through collaboration with forecasting and commercial teams
Issue Resolution & Supply Recovery
* Lead recovery plans to resolve issues quickly and effectively
* Be the first point of contact for all our customer supply issues
* Drive mitigation plans with clear tracking and cross‑functional alignment
Promotional & Seasonal Execution
* Own flawless execution of promotions from setup to delivery
* Test orders and ensure both businesses are promo‑ready
* Lead planning for key events including Easter and Christmas
* Track seasonal volumes and identify risks, impacts and solutions
* Drive supply chain improvement projects with measurable benefits
* Support innovation, rebrands, and product changes across branded and private label products
* Conduct store visits to find opportunities for ongoing improvement
What You Bring
* Strong communication skills and confidence managing customer relationships
* A proactive mindset with a passion for problem‑solving
* Ability to analyse data, spot trends and translate insight into action
* A love for organisation, accuracy and operational excellence
* Experience in supply chain, FMCG, retail or commercial support
Ready to make a real impact and help shape the future of our supply chain success? Apply today!
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