Lab Engineer / Laboratory IT Support Engineer (Onsite)
We are recruiting a Lab Engineer / Laboratory IT Support Engineer to provide hands-on IT and EUC support within a scientific / R&D laboratory environment. This is a fully onsite role, supporting scientists with laboratory PCs, instruments and connected devices.
This position is highly practical and suited to someone with strong desktop support, Active Directory and lab-facing IT experience, rather than corporate service desk backgrounds.
Key Responsibilities
* Provide end user computing (EUC) and desktop support to scientists and lab users
* Image, build and onboard laboratory PCs and devices to the network
* Support laboratory instrumentation, device connectivity and data flows
* Troubleshoot hardware, software, network and connectivity issues
* Use ServiceNow or similar ticketing systems for incident management
* Support secure and validated environments, including GxP / non-GxP systems
* Assist with documentation, testing and validation of laboratory systems
Essential Skills & Experience
1. Proven experience as a Lab Engineer, Lab IT Support, EUC Engineer or Desktop Support Engineer
2. Experience supporting laboratory or R&D environments
3. Strong knowledge of Active ...