Intensive Support Project Worker We are seeking a compassionate, resilient Intensive Support Project Worker to empower individuals with complex needs on their journey to recovery. Position: Intensive Support Project Worker Salary: £27054 - rising incrementally to £29,357 Location: Southend-on-Sea Hours: Full-time, 37 hours per week (including evenings/weekends) Closing Date: 14th November 2025 Interview Date: 17th November 2025 About the Role This permanent role sits within a specialist Complex Needs team, supporting individuals with multiple and interlocking challenges including mental health, substance use, and homelessness. You'll deliver psychologically informed, recovery-focused support tailored to each resident's needs, helping them build stability and independence. Key responsibilities include: • Developing personalised support and recovery plans • Supporting access to healthcare, benefits, and specialist services • Promoting independent living skills such as budgeting, cooking, and hygiene • Maintaining accurate records for monitoring and reporting • Ensuring health & safety compliance across supported properties • Building strong partnerships with external agencies and professionals • Providing evening and weekend cover as part of a rota • Supporting communications and fundraising efforts when required About You You're empathetic, patient, and confident working with vulnerable individuals in a calm, client-led manner. You understand the challenges faced by people experiencing homelessness and are committed to empowering them through recovery-focused support. Essential attributes and experience: • Knowledge of homelessness-related issues and recovery principles • Ability to build rapport and maintain professional boundaries • Strong communication and safeguarding awareness • Self-motivated, flexible, and able to work independently or as part of a team • Willingness to work unsociable hours, including evenings and weekends Desirable: • NVQ Level 3 or equivalent in Health & Social Care, Housing, or IAG • Experience of partnership working • Car driver About the Organisation This well-established charity provides housing and support to individuals affected by homelessness, helping them rebuild their lives through compassionate, person-centred services. The organisation is committed to recovery principles and a Psychologically Informed Environment (PIE) approach, ensuring every resident receives the support they need to thrive. Other roles you may have experience of could include: Support Worker, Housing Officer, Recovery Coordinator, Mental Health Support Worker, Homelessness Outreach Worker, Tenancy Sustainment Officer, Keyworker, Caseworker, Project Worker.