Excellent opportunity for an IT Support Analyst to join a global manufacturing organisation providing 1st and 2nd line support on an initial 6-month contract - £150 per day (INSIDE IR35).
Are you a dynamic, hands‑on IT professional who thrives in a fast‑paced environment and enjoys variety in your day‑to‑day work?
We are looking to join our UK Services division, based in East Kilbride, with occasional travel to another central Scotland site.
In this role, you will be a key part of our UK IT Service Desk, supporting over circa 300 users locally and assisting with remote support for an additional 60 users in Asia. You will provide 1st line help‑desk support, manage hardware and software rollouts, troubleshoot application and hardware issues, and contribute to infrastructure and modernisation projects.
Key Responsibilities
* Provide 1st and 2nd line support across desktop, laptop, server, and printer systems
* Administer Microsoft 365 and Windows 11 environments
* Perform patching and support for various business applications
* Manage IT peripherals and printer systems across multiple UK sites
* Register and manage change requests and trouble tickets
* Participate in IT projects focused on system modernisation
What You will Bring
* Degree in an IT-related discipline
* Minimum of 2 years year’s in a similar role
* Strong technical knowledge and analytical skills
* Familiarity with Microsoft applications and general IT infrastructure
* Track record of troubleshooting issues
* Excellent communication and customer facing skills
* Ability to think outside the box, prioritise effectively, and take ownership of issues
* Previous experience working in a manufacturing organisation
Additional Info
* Hours: 8am – 4pm (with occasional out‑of‑hours work)
* Location: East Kilbride (with travel to another central Scotland site)
Please note, this role is located near East Kilbride.
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Seniority Level
Associate
Employment Type
Contract
Job Function
Information Technology
Industries
IT Services and IT Consulting
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