Job Title: Retail Store Manager
Client:
TUI
Location:
Kingston upon Thames, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
08b443743170
Job Views:
5
Posted:
02.06.2025
Expiry Date:
17.07.2025
Job Description:
About the Job
* Lead by example and role model company values to inspire your team, embracing change and challenges.
* Support your line manager in developing your team to be proactive, investigating and resolving questions or complaints, and taking ownership when needed.
* Monitor and report customer feedback to support trend spotting and improve customer satisfaction and loyalty.
* Guide, coach, and develop your team to achieve high performance and standards.
* Utilize evolving technology to understand customer needs and adapt your style for effective communication.
* Drive your team to exceed sales and service targets, in retail often called ‘Smashing your Targets’.
About You
* Passion for excellent customer service and leading by example.
* Motivator with confidence to exceed targets and overcome challenges.
* Mentor capable of supporting team development and talent retention.
* Inclusive management style recognizing the value of people.
* Organized, prideful of work, and ownership of personal development.
* Confident in managing accounts, policies, and store responsibilities.
* Flexible to work variable shifts, including evenings and weekends, with shifts shared 4 weeks in advance.
Our Offer
* Holiday benefits, discounts, and additional time off options.
* Competitive salary with commission and discretionary bonuses.
* Health and Wellbeing support across various areas.
* Inclusive environment fostering a Culture of Care.
* Disability Confident Company.
* Investment in your development through web-based training and store induction.
We celebrate diversity and inclusion. For more information, visit our website. For further details, please contact us via email.
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