Accommodation Warden
Hours of work
36 hours per week (average)
Working both night and day shifts over 7 days, including weekends
Pay
£12.35 per hour
Holidays
28 days per annum including statutory holidays
Main purposes of job
To provide a supportive role to service users and ensure the security and health and safety of our accommodation services
Main duties
* Ensure the security and safety of the building, following all Health & Safety procedures.
* Reporting of repairs of domestic equipment and appliances, to the service manager.
* Responsible for implementing hostel rules and regulations regarding client safety.
* Cleaning and laundry services as required.
* Ensure garden areas are kept in a clean and tidy condition.
* Ability to deal with conflict and challenging behaviours.
* Meeting the requirements of the rota system, whilst providing cover for leave as required.
* Actively involved in team meetings and attending regular supervisions.
* Work as part of a team to deliver a professional service.
* Work in line with Hope policies and procedures.
* Ability to maintain professional, timely and accurate records.
* Attend appropriate training and development opportunities as required.
* Provide ongoing support to service users in line with support plans.
* Commit to a service user centred approach.
Aptitudes, Skills and key competencies
* Strong ability to maintain professional boundaries with service users.
* Excellent communication skills, both written and oral.
* Empathic approach and understanding of the client group supported by Hope.
Personal Qualities
* Strong inter-personal skills and the ability to work with a wide range of vulnerable service users from diverse communities.
* Confidence to deal with stressful and crisis situations.
* Excellent communication, listening and recording skills.
* Experience of lone working and also part of a team
* Able to work flexible hours to fulfil rota requirements.
* Committed to a continuous development of skills and knowledge and to undertake training relevant to the role.
* An understanding of mental health and drug and alcohol issues.
* An understanding of the effects and impact of homelessness.
Physical Requirements
Ability to physically undertake the duties of the position
Safeguarding
Hope is committed to safeguarding adults and as part of our safe recruitment practice the successful applicant will be subject to a check with the Disclosure and Barring Service (DBS). The cost of the DBS check (currently up to £59.10) must be met by the successful applicant.
Job Types: Full-time, Permanent
Pay: £12.35 per hour
Expected hours: 33 per week
Work Location: In person