Recruitment Reporting Analyst - Glasgow
About the job
Job summary
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Unity Business Services Recruitment Team deliver recruitment campaigns on behalf of HMRC.
Our vision is to use the most innovative and creative methods to reshape recruitment and reduce the time it takes to hire, to help HMRC deliver critical front-line services to the public.
We work with vacancy holders to deliver each stage of the recruitment process, and lead on an ambitious programme of work to transform recruitment on behalf of HMRC.
We are seeking a Recruitment Reporting Analyst to lead a team of data professionals and support with the development of data processes, designed to enhance planning, reporting and delivery across all recruitment teams.
Job description
This is a data-focused management role within recruitment, requiring advanced analytical skills and experience in reporting tools such as Power BI and Excel. The successful candidate will lead a team responsible for delivering high-quality recruitment data insights to support strategic decision-making.
Your expertise in data analysis and reporting will be essential as you work with recruitment teams to build their data capabilities. You'll work on multiple projects, maintain data accuracy, and provide insights which will be used to support senior leaders. Using tools like Power BI, advanced Excel functions and automation, you'll be responsible for improving our use of data using your data expertise.
You'll be supporting with the teams three main priorities:
1) Providing UBS Recruitment Teams with team level data requests
2) Producing KPI metrics and supporting the Data Manager with business level data and analysis
3) Supporting the Senior Recruitment Analyst to produce meaningful forecasting insights
This will require:
• A data professional with proven experience in a similar role, designing new reporting metrics, analysing data and producing reports at varying rates of complexity
• Understanding the different recruitment processes across each team to make recommendations for data collation and reporting
• Strong collaboration skills and the ability to work to deadlines, maintaining and analysing recruitment data and ensuring accuracy
• Excellent organisational skills with the ability to be proactive and work independently to ensure outputs are delivered as required
• Leading and coaching a team of Data and Reporting Officers to produce regular reports and respond to all ad-hoc data requests
The Recruitment Reporting Analyst role will also encompass ad-hoc data and reporting tasks related to UBS recruitment and any related projects.
The role requires someone who is confident working with data, enjoys problem-solving, and can translate complex information into clear, actionable insights.
Person specification
In this role you will be required to:
* Lead, motivate and support your team to collaboratively drive performance and deliver business priorities, KPIs and SLAs.
* Personally deliver complex reporting and analysis alongside other managers within the Recruitment Planning and Reporting Team.
* Guide the team to produce accurate and timely data reports, coaching and supporting them to maintain quality standards.
* Work with stakeholders to clarify reporting requirements and advise on the most relevant data sources and formats.
* Make recommendations on managing and flexing recruitment resources based on data insights.
* Support continuous improvement by identifying opportunities to streamline reporting processes and enhance data quality.
* Upskill recruitment teams in data literacy and the importance of accurate data entry and usage.
* Promote confidence in managing change and forecasting, while role-modelling Civil Service values and behaviours.
* Strong decision-making skills to evaluate and respond to new and ad-hoc data and reporting requests.
* Ability to manage team workloads, prioritise tasks and support performance management.
* Experience of managing resource, planning, and performance across a large operational area.
* Willingness to undertake learning in digital tools and programmes to support continuous improvement.
* Ability to manage multiple projects and deliver through others to meet deadlines.
* Ability to work independently and proactively seek and create data solutions.
You will play a key role in managing and responding to data requests, acting as the first point of contact for assessing feasibility and relevance. This includes evaluating whether the request aligns with team priorities, determining data availability, and identifying opportunities to add value through insights or recommendations. You'll take ownership of these requests, ensuring they are handled effectively and efficiently, while also supporting the development of team capability - empowering colleagues to manage similar requests independently over time.
Essential Criteria:
We are looking for:
• Proven experience in data analysis, insight generation and reporting across varied datasets.
• Ability to build and maintain Power BI dashboards to support operational and strategic decision-making.
• Strong analytical, numerical and problem-solving skills, with attention to detail.
• Proficiency in Microsoft Excel, including advanced formulas, pivot tables and data transformation tools.
• Experience of producing, analysing and reporting on recruitment or HR data.
• Excellent stakeholder engagement and customer service skills, with the ability to build strong working relationships.
Desirable Criteria:
• Experience in public sector recruitment.
• Ability to extract data from an applicant tracking system (ATS).
Additional Location information - Transitional sites:
For more information on where you might be working, review this information on our locations.
If your location preference is for the following site, it's important to note that this is not a long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
This site is:
* Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle.
You will be given more information about what this means at the job offer stage.
Behaviours
We'll assess you against these behaviours during the selection process:
* Changing and Improving
Technical skills
We'll assess you against these technical skills during the selection process:
* Analytical skills
Benefits
Alongside your salary of £37,682, HM Revenue and Customs contributes £10,916 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.
We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.
* Pension - We make contributions to our colleagues' Alpha pension equal to at least 28.97% of their salary.
* Family friendly policies.
* Personal support.
* Coaching and development.
To find out more about HMRC benefits and find out what it's really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service.
Things you need to know
Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.
How to Apply
As part of the application process, you will be asked to provide the following:
* A Civil Servant Numerical Test. After submission of the first stage of your application, you will be invited to complete a CS Numerical test. If you successfully pass this test, you will be asked to complete your full application form. The closing date for the test and full application is the same day (you should receive your test results within a few minutes) therefore please take the test as soon as possible to leave plenty of time to complete your full application.
* A 500-word Personal Statement, describing how your experience demonstrates your data skills, dashboard development and stakeholder engagement. How those have delivered measurable improvements or informed key decisions in HR or recruitment contexts - with alignment to the Essential Criteria as you will be scored on this.
* A 250-word statement to demonstrate your Technical Skill; Tell us about a specific time when your analytical skills made a measurable difference to a project or decision. Your response should include:
- The problem or opportunity you identified through data analysis.
- How you used tools, like Power BI and Excel, to explore and communicate your findings.
- What actions were taken as a result and what impact they had.
We're particularly interested in how you worked with varied datasets, applied numerical and problem-solving skills, and ensured accuracy and attention to details throughout.
Please also provide a statement (max 250-words) for the Desirable Criteria, if applicable to you, on the application form. This is not essential for the role but may be considered by the vacancy-holder where candidates have the same scores at sift or interview.
Further details around what this will entail are listed on the application form.
Artificial Intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.
Sift
In the event of a large number of applications being received, an initial sift may be held on the Technical Skills Statement.
At full sift your Technical statement and Personal Statement will be assessed, with the successful candidates being invited to interview.
We may also raise the score required at any stage of the process if we receive a high number of applications.
Interview
During the panel interview, you will be asked a Behaviour-based question, a Strength-based question, and some Experience-based questions to further explore your abilities relevant to the role.
This is an example of a strengths-based question :
"It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?"
There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.
Interviews will take place via video link (Microsoft Teams).
Sift and interview dates to be confirmed.
Eligibility
Please take extra care to tick the correct boxes in the eligibility sections of your application form. We understand mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we will not be able to reopen your application for you. If you do make a mistake with your eligibility form, please contact us via: - Use the subject line to insert appropriate wording for example - 'Please re-open my application - (insert vacancy ref) & vacancy closing date (insert date)'
To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.
Reserve List
A reserve list may be held for up to 9 months from which further appointments may be made for the same or similar roles - if this applies to you, we'll let you know via your Civil Service Jobs