Renewals Account Handler - Complex SME Location: Maidstone Salary: Up to £32,000 retention bonus Join a leading global insurance broker with a strong regional presence and a collaborative, supportive culture. With over 45,000 employees across 130 countries, this organisation offers extensive resources, industry-leading training, and excellent career progression opportunities. The Role: My client is looking for an experienced Account Handler to join a well-established commercial insurance team. You’ll be supporting multiple Account Executives with large accounts and handling a varied portfolio of UK commercial clients. Key Responsibilities: Handle 100-150 commercial insurance policies per year Work with clients paying up to £1M GWP Manage a range of commercial insurance lines (e.g., Combined, Motor Fleet, Liabilities, PI, Cyber, Travel, PA, D&O, Material Damage) No involvement in personal lines or claims handling What You’ll Need: Experience in commercial insurance account handling Comfortable working across a variety of policy types and broking methods Strong organisational skills and commitment to delivering excellent client service Ability to identify gaps in cover and support renewal processes effectively Why Join? Great internal promotion track record - multiple career paths available Strong focus on training and development (CII sponsorship and bespoke courses) Excellent team culture with long-standing employees and high retention Social and supportive environment - regular events, charity initiatives, and team bonding activities No individual sales or renewal targets - success measured on quality and client service Ready to take the next step in your insurance career in a company that truly invests in its people? Apply now for a confidential discussion.