About the Role
Leeds City College are looking for a Student Recruitment and Admissions Officer to provide an excellent potential student experience in terms of an efficient and streamlined process for all stages of recruitment with a strong focus on the conversion of inquiries to enrolment.
We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding student experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations.
With the potential to work 1 day a week from home.
Responsibilities
* Be the first point of contact for potential students, including application and course inquiries.
* Offer Matrix standard of advice and guidance to potential students.
* Attend external events across the region – including evenings and weekends.
* Support interview events providing an excellent experience for potential students, parents, and external stakeholders.
* Deal with all applications efficiently and in a timely manner to meet our service level agreements.
* Process applications to ensure all offers have been made to potential students.
Qualifications
* Relevant I.A.G qualification at level 2 or above.
* Relevant customer service qualification or training; literacy and numeracy qualification at level 2 or above.
* A professional understanding of admissions including experience of working effectively in an admission role.
* Ability to build and maintain strong internal and external working relationships and work in a confidential manner.
* Experience of working in a busy high-volume customer focused environment.
* Good knowledge of student database systems or CRM systems.
* Good knowledge of systems processes and regulations relevant to admissions.
* Excellent customer service skills.
Benefits
* Annual leave: curriculum and management – 44 days plus bank holidays; curriculum support and business support – 39 days plus bank holidays.
* Pension schemes with generous employer contributions:
o Teachers’ Pension Scheme
o Local Government Pension Scheme
o People’s Pension Scheme
* CPD opportunities: annual staff conference plus two additional staff development days.
* Qualifications: PGCE, apprenticeships, leadership and management courses.
* Employee wellbeing initiatives: family friendly policies, discounted onsite spa and gym.
* Travel and commuting: discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and cycle to work schemes.
* Flexible and hybrid working opportunities – please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
Safeguarding
We are committed to safeguarding and welfare of all our students. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. It is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
Equality, Diversity and Inclusion
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool. To find out more about what our commitment to EDI means to us please click here to learn more about our EDI objectives.
Recruitment Agencies
We do not accept unsolicited CVs and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
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