Job Summary
We are seeking a dedicated and enthusiastic individual to join our team as a Reactive Repairs Administrator. This role is essential in ensuring the smooth operation of our daily activities and requires a proactive approach to problem-solving. The ideal candidate will possess strong communication skills and a keen attention to detail, contributing positively to our work environment.
Responsibilities
* Assist in the daily operations and management of tasks related to the position.
* Collaborate with team members to ensure all objectives are met efficiently.
* Maintain accurate records and documentation as required.
* Provide support in troubleshooting issues that may arise during operations.
* Engage with clients or stakeholders to provide updates and gather feedback.
* Organise our operatives day to day diaries efficiently.
* Managing and monitoring a busy email account.
* Communicating with our site teams and ensuring they have all relevant information.
* Updating client portals.
* Update and maintain client Excel spreadsheets and trackers.
* A confident phone manner and ability to liaise with residents for bookings and updates.
Experience
* Previous experience in a similar role within the industry is advantageous but not mandatory; we welcome candidates eager to learn.
* Strong organisational skills with the ability to manage multiple tasks simultaneously.
* Excellent verbal and written communication skills, with an emphasis on teamwork.
* Proficiency in using standard office software and technology.
* A proactive attitude towards problem-solving and a willingness to adapt to changing circumstances. This position offers an excellent opportunity for growth within our organisation, allowing you to develop your skills while contributing to our success. We look forward to welcoming a new member who shares our commitment to excellence.
Job Types: Full-time, Permanent
Pay: From £28,000.00 per year
Benefits:
* Company events
* Company pension
* Employee discount
* Free parking
* On-site parking
Work Location: In person