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Account manager

Milton Keynes
BCD Travel
Account manager
Posted: 20h ago
Offer description

Join us as an Account Manager and be at the forefront of driving commercial growth! You will collaborate with senior leadership to create bold strategies for our Key Accounts within both The Collective and Delegate Experience teams. Your passion for delivering high-impact events will play a crucial role in meeting our ambitious financial targets, all while prioritizing the customer experience.

As an Account Manager, you will:

1. Develop and implement a client-focused growth strategy for Key Growth Accounts, translating revenue goals into actionable plans.
2. Map stakeholders within Key Growth Accounts, leading business development efforts to identify opportunities, build relationships, and deliver customized solutions.
3. Create strong sales pipelines and business plans to drive account expansion and renewals, ensuring the commercial viability of contracts.
4. Advocate for client needs in strategic planning, representing their interests across The Collective and DM teams.
5. Oversee contract management, negotiation, and procurement processes with Key Growth Accounts, collaborating with senior leadership.
6. Collaborate on high-impact RFIs, RFPs, and pitches, providing strategic direction and leadership to secure business.

You're Good At

* Leading large-scale events (1,000+ attendees) in live, hybrid, and virtual formats.
* Overseeing complex budgets and ensuring financial adherence.
* Building and maintaining strong client partnerships.
* Mentoring and guiding junior team members to excellence.
* Representing the business at industry events with confidence and expertise.
* Years of well-rounded experience in the event industry.
* A solid track record of managing logistics, production, and delegate management for large events.
* Strong interpersonal and communication skills to engage multiple stakeholders.
* Experience in collaborating with creative teams on high-profile projects.
* A flexible mindset and resilience under pressure to tackle challenges effectively.

About us

The Collective is a niche agency within an agency (BCD M&E) driven to design and produce creative end-to-end experiences that inspire results. We are powered by our outstanding local talent who can deliver global reach when it comes to delivering inspiring experiences for our clients.

The Collective team is hybrid-based, collaborating with teams in Derby, Milton Keynes, and Fleet offices. Our values are at the heart of everything we do, and we look for people who want to be part of something special, can rise to our standards, and love to bring their unique perspectives to the table. We believe in pushing boundaries; we don't just embrace change, we instigate it. Our creativity, passion, and inspiring ideas make us stand out. Do you dare to be different? If so, then we could be the place for you.

We offer a community of caring leaders, a flexible workplace with great perks, and challenging work. Learn more about us at our website.

Benefits include:

* Life Assurance x2 your annual salary
* 25 days holiday plus bank holidays
* Birthday day off
* Holiday Purchase Scheme - up to 5 additional days
* Discounted hotel & travel rates
* Gym & Fitness discounts
* Private Healthcare
* Pension Scheme
* Company Sick Pay
* Lifestyle Benefits

Additional information:

* This is a hybrid role requiring 1-2 days a week in Derby, Fleet, or Milton Keynes offices.
* Standard hours are 9:00 am - 5:30 pm with an hour lunch break.
* You must have the right to work in the UK and be willing to travel domestically and overseas.

How to apply: Click 'Apply now' to be considered.

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