Overview
Biffa Greater London, England, United Kingdom
Role
The Traffic Dispatcher is responsible for managing the day-to-day organisation of operations in the depot through the allocation and basic routing of vehicles. You will ensure best in class service delivery to customers, ensuring health & safety standards are maintained, and ensuring environmental and O licence compliance. If you thrive in a dynamic environment, enjoy problem-solving, and are passionate about delivering an exceptional service, this is the role for you.
Your Core Responsibilities
* Optimising routes and vehicle utilisation to deliver top-class service
* Managing driver availability and ensuring compliance with regulations
* Overseeing vehicle checks, safety, and maintenance
* Handling admin tasks like payroll, timesheets, tachograph records, and reporting
* Driving cost-efficiency by analysing depot data and improving operations
Our Essential Requirements
* A strong knowledge of the local area
* The ability to plan, prioritise, and meet tight deadlines
* A solutions-driven mindset and a knack for problem-solving
* Proficiency with business software and MS Office (especially Excel)
* Experience in admin, call handling, or a time-critical environment is a plus
Equality, Diversity and Inclusion
Dedicated to diversity. Being inclusive is core to our culture at Biffa; we believe different ideas, perspectives and backgrounds are key to developing a creative and effective working environment that represents our communities and generates the best outcomes for colleagues, customers and stakeholders.
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