Retail Store Supervisor (Brighton) role at Glassworks London
Location: Brighton, England, United Kingdom. This role is located in Brighton. To apply for London-based supervisor roles, click here.
The role
The Retail Store Supervisor will be a positive, energetic, self-starter with a demonstrable track record of hitting and exceeding retail KPIs. You will report to the Retail Store Manager and help to lead a team of full and part time retail sales assistants. This role is perfect for someone with great natural sales ability who is driven to succeed in retail management and enjoys an environment where no two days are the same. You will be comfortable managing a range of personalities and situations with employees and customers alike and will have previous experience that illustrates this strength. This is a unique and exciting opportunity for an ambitious person to play a core role in driving a growing fashion company to success.
What you will do on a day-to-day basis includes supporting the Retail Store Manager with team management, store operations (including visual merchandising) and maintaining store environment to achieve sales, service, organisation, customer satisfaction and profitability goals while upholding operational standards.
Responsibilities
* Supporting the Retail Store Manager with managing the team, store operations (including visual merchandising) and store environment to achieve sales, service, organisation, customer satisfaction and profitability goals and maintain operational standards
* Developing team members by communicating and delivering positive recognition as well as performance management and corrective action as needed
* Supporting the Retail Store Manager with new staff training/onboarding processes
* Supporting stock delivery, stock transfer and stock room maintenance processes as needed
* Supporting the Retail Store Manager with supplies orders, banking, and other administrative functions
* Supporting the Retail Store Manager and Head Office with in-store marketing activity and one-off projects
Required Skills
* A minimum of 2 years retail sales experience is essential
* Honest, hard-working self-starter with great organizational skills and a keen eye for detail
* Proven ability to deliver excellent customer service, natural leadership skills and a track record of hitting retail KPIs
* IT skills – comfortable using and learning new technologies (e.g., Microsoft Excel, POS systems, barcoding software). Must be a quick learner and able to troubleshoot basic technology issues
Employment perks
* Pension scheme
* Commission scheme
* Uniform budget
* Vibrant team culture
Seniority level
* Mid-Senior level
Employment type
* Part-time
Job function
* Sales and Business Development
Industries
* Retail Apparel and Fashion
Note: This description is based on the original listing content and retains the essential requirements and responsibilities. Some boilerplate or promotional text from the source has been removed for clarity.
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