Company Description Accor's Ibis Sydney Airport is looking for a rising star to join the team as Night Manager Ibis Sydney Airport is 3.5* Hotel with 200 Rooms right in the Sydney Airport precinct and close to the domestic terminal. At Ibis Sydney Airport, our reception is our un-official director of first impressions! You lead with making every person feel welcome and create memorable experience, right from GO! Job Description We are seeking a passionate, guest-focused Night Manager, to join the Front Office Leadership team. As a Night Manager at Ibis Sydney Airport, you will lead and supervise the Front Office Department's operational functions throughout the night. · Lead and supervise night shifts, ensuring safety, security, and a seamless guest experience. · Cross check and balance work completed during the day for all outlets on shift · Prepare reports on a daily, weekly and monthly basis. · Manage overnight reservations and check-ins, providing efficient and friendly service. · Maintain responsibility for the overall auditing and administration function of the night team. · Generate reports for management, offering valuable insights into daily hotel operations Qualifications The successful candidate must have the ability to build Human Connections, and lead from the Heart. · Experience in Hotel Front Office or similar role. · Ability to work night shifts (11pm-7:30am) across a rotating roster including weekend work and public holidays. · Strong interpersonal and problem-solving skills. · Preferred experience using Opera Cloud · Exceptional communication skills both written and verbal. Additional Information · What is in it for you: · ALL Heartist, Employee benefit card, offering discounted rates in Accor worldwide on Accommodation and Food & Beverage · Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face) · Become a Heartist and work in an environment where we encourage you to bring your real self to work, unleash your creativity and have fun