Head of operations

Pay, benefits and more:

We’re looking to offer a salary of up to per annum, and 25 days annual leave (plus bank holidays). Your benefits package includes a company car or car allowance of per calendar month, a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. You’ll also have access to our MyBenefits platform offering a variety of high street discounts, a cycle to work scheme, cashback cards, a saving scheme and much more!

What you’ll do on a typical day:

Effectively coordinate the operation, ensuring that all resources are managed and used in the most effective manner to deliver and improve upon expected customer service levels and KPIs within budgeted costs
* Manage a team of Shift Managers, understanding the challenges and successes they have on each shift and giving them all they need to manage their teams
* Focus on optimisation, cost-saving and continuous improvement, identifying opportunities for process enhancement and increased efficiency
* Build a strong working relationship with our customer and the wider on-site operational teams such as QHSE, HR and finance


What you need to succeed at GXO:

Previous experience as an Operations Manager or similar level role in a large, fast-paced grocery warehousing environment is essential
* The ability to lead, develop and mentor a large, diverse operational team, recognising talent and inspiring them to success
* Be enthusiastic, driven and have a “can-do” attitude, as well as having the ability to think outside of the box and demonstrate true entrepreneurial spirit
* Generally strong IT skills, IOSH or equivalent Health and Safety qualification, ILM Level 5 or equivalent Management qualification and a Transport CPC qualification desirable