Mitie was founded in 1987 and is the UK's leading facilities management and professional services company. It serves a large and diverse client base, including banks, retailers, hospitals, schools, and government offices.
Job Description
Mitie is offering an opportunity for a Security Officer to join the Eaton account, based on‑site at the customer location.
Main Duties
* Maintain a professional presence: determined, trustworthy, attentive, and approachable
* Welcome clients and visitors:
o Issue and manage ID badges
* Act as first point of contact in emergencies
* Operate:
o Phone system
o Email communications
o IT systems
o CCTV
o Alarm systems
o Access control (doors and car park)
* Monitor and respond to:
o Suspicious activity
o Potential criminal behaviour
* Maintain control of incidents until emergency services arrive
* Record, report, and escalat[e] incidents to the Account Manager
Person Specification
* Strong team player with a positive attitude
* Ability to work independently
* Previous security experience preferred
* Flexible approach to working hours
* Excellent customer service skills
* Willingness to go above and beyond for clients and visitors
* Strong written and verbal communication
* Ability to remain calm under pressure
Knowledge & Requirements
* Understanding of:
o Health and Safety at Work Act
o Criminal and Civil Law
o Police and Criminal Evidence Act
* SIA Licence (Door Supervision or Security Guarding) – Essential
Additional Information
* Equal opportunities employer
* Strong focus on diversity and inclusion
* Commitment to employee growth and development
Benefits
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle. You can customise your benefits through our Choices platform, choosing from dental insurance, dining cards, coffee clubs, technology products, and more. You also receive access to high‑street discounts via the MiDeals platform, a cycle‑to‑work scheme, life cover (greater of your salary or £10,000), a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. We recognise hard work with Mitie Stars and monthly cash prizes, up to a £10,000 top prize at year‑end.
Health and Wellbeing
We offer a virtual GP service and a Salary Finance scheme, providing access to financial, medical, and wellbeing support.
Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g., dyslexia, anxiety, autism, mobility or hearing impairment) and need reasonable adjustments during the recruitment process, please let us know.
Apply Now
Join our Mitie team – together our diversity makes us stronger.
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