Job Title Sales Coordinator
Location Bulwell, Nottinghamshire, Office based, 40hrs per week
Package £27,500 + Commission
Are you an experienced professional with a background in sales environment, ready for a new challenge? If so, we have the perfect opportunity for you We're seeking a proactive and self-motivated Sales Coordinator to provide comprehensive support, ensuring the smooth and efficient operation of our Retention Sales Team. You will be responsible for a specific region and discipline within the UK, where you will be expected to maintain existing pipeline and ensure our customers receive a well-rounded service and prompt quotations which can cover Lightning protection & Height Safety testing and maintenance. You will be expected to assist in the management of the customers journey, communicating between internal stakeholders ensuring we meet internal and external SLA's & KPI's.
The company:
Omega Red Group is part of SSI Services (UK) Ltd, a division of South Staffordshire Plc. Omega Red Group is a specialist design, installation, testing and maintenance contractor, within the electrical earthing, lightning protection and height safety market. Operating nationally, the business focuses on providing top quality safety-critical services for the protection of people, buildings and infrastructure. Omega Red Group is a successful, growing company that is looking for talented employees who want to work in an environment that is challenging and rewarding.
The Role:
* Manage and maintain the existing customer pipeline, ensuring regular follow-ups, nurturing relationships, and identifying opportunities for upselling
* Coordinate with customers and internal teams to ensure seamless order processing and delivery.
* Dealing with inbound client enquiries via email and phone in a professional and efficient manner
* Serve as a key point of contact for customers, handling inquiries, issuing Lightning protection & Height Safety maintenance quotations and providing excellent service.
* Maintaining customer records a high standard using internal CRM software
* Ability to process and comprehend technical information, with awareness of relevant Lightning Protection and Height Safety British standards
What you'll need:
To be successful, you will possess strong organisational skills and ensure a keen eye for detail within all areas of your role. You will excel within a sales and customer service environment while demonstrating a high level of proficiency using IT systems and Microsoft Office. You will be a confident self-starter with an ability to demonstrate excellent communication skills, problem solving tactics and use of initiative to deliver results. You will have the ability to work under strict deadlines and have a proven track record of meeting and exceeding targets, with an efficient understanding of sales performance metrics.
Experience:
* Sales administration work: 1 year (preferred)
* Microsoft Office: 1 year (required)
* Customer service skills: 1 year (required)
Benefits:
* Company pension
* Cycle to work scheme
* Life insurance
* Store discount
* Commission scheme