Overview
TRIA Southampton, England, United Kingdom
Application Support Analyst
TRIA Southampton, England, United Kingdom
This range is provided by TRIA. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Permanent
Office based - 5x days per week in Southampton
Responsibilities
* Front-line and back-line support for ERP software
* Troubleshooting via phone, email and remote access
* Applying configuration changes and fixes to live environments
* Supporting customer implementations and upgrades
* Maintaining case records and documentation
* Providing training to customers and colleagues
Qualifications
* Previous experience in a software support role
* Strong technical knowledge of ERP systems
* Confident communicator with excellent customer service skills
* Able to manage and prioritise workload independently
Application instructions
Please apply directly with a CV and if suitable we will be in touch to provide more information.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting
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