Overview
Serving as the sole Lead Engineering Manager for Websites & Apps at Booker, you will be fully accountable for driving the engineering vision, execution, and success of our digital platforms. This role is key to delivering a world-class online shopping experience for our customers across web and mobile channels. You will lead a team responsible for developing secure, scalable, and customer-centric digital solutions that enhance satisfaction and contribute to business profitability. As a Lead Engineering Manager within the Online team at Booker, you will be managing the team building and developing websites and apps.
The Online Shopping team is responsible for the end-to-end customer experience across the Wholesale Booker.co.uk website and mobile app, along with the supporting digital infrastructure. Booker.co.uk is the fastest-growing online wholesale website in the UK, currently generating £3.5 billion, with projections to exceed £4 billion within the next two years. The site attracts approximately 3 million users, number expected to grow in line with increasing demand and sales performance.
Responsibilities
* Own the end-to-end development and delivery for Booker’s websites and mobile applications (iOS and Android).
* Lead and manage engineering teams, fostering a high-performance culture focused on collaboration, innovation, and continuous improvement.
* Oversee the end-to-end delivery of technical solutions, ensuring they are delivered on time, within scope, and meet quality standards.
* Translate product requirements into scalable and maintainable technical solutions, working closely with Product Managers.
* Drive technical excellence by promoting best practices in software development, architecture, and testing.
* Manage team capacity, resources, and priorities, ensuring effective planning and workload distribution.
* Mentor and develop team, supporting career growth, performance management, and team engagement.
* Collaborate cross-functionally with stakeholders across product design and operations to align technical solutions with business objectives.
Qualifications
* Proven experience as an engineering manager, preferably in e-commerce or digital retail platforms.
* A passion for creating simple, innovative, and customer-first digital experiences.
* Strong communication and stakeholder management skills.
* Knowledge in the use of tools and techniques for prioritisation, managing dependencies, performance & testing.
* Experience and understanding of agile techniques to deliver exemplar products.
* Passion to get the right stuff delivered.
* Create a positive and supportive culture in your team and 3rd Party developers.
* A strong people manager, with excellent collaboration and stakeholder management skills.
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