Job Title: Service / Parts Advisor Job Type: Permanent Salary: £35,000 + Bonuses This is a fantastic opportunity for someone with previous motor trade, commercial vehicle, service, or parts experience looking to join a stable business with excellent long-term prospects and employee benefits. Working Hours: * 40 hours per week * Monday to Friday * Flexible shift patterns available (afternoon/evening hours required up to 10pm) * 1 in 4 Saturdays on a rota basis Main Duties & Responsibilities: * Preparing job cards and raising invoices using Kerridge DMS and customer authorisation platforms * Managing customer enquiries both over the phone and face to face * Liaising with technicians regarding workshop progress and workload * Managing daily service bookings and workshop loading * Keeping customers updated regarding work, authorisations, and costs * Arranging subcontractor work and following up where required * Completing estimates accurately and efficiently * Ensuring high levels of customer service at all times