Join the application for the Technical Sales Manager role at Crendon Timber Engineering Ltd.
Location: Castleford, West Yorkshire.
Hours of Work: 40 hours per week.
Salary: Competitive + Bonus Scheme.
Vacancy Overview
We have an exciting opportunity for a Technical Sales Manager to join the Crendon Timber Engineering team. You will be responsible for the growth and maintenance of branch sales in the merchant, local developer & self‑build markets as well as producing estimates and offering support to the wider region.
We are looking for an individual with natural ability to build a rapport and communicate with customers, providing them with technical knowledge and experience to drive opportunities across our market sector.
Your Responsibilities
* Liaise with customers both in person and over the phone to forge strong relationships, delivering high levels of customer service.
* Organise site and customer visits to generate enquiries, obtain information and support our customers.
* Interpret customer requirements, providing efficient and professional estimates whilst ensuring cost effectiveness in line with KPIs.
* Deliver high levels of customer service, advising product availability, delivery dates, transport schedules and product lead times promptly and accurately.
* Proactively chase sales leads and opportunities in line with sales ledgers and KPIs.
Skills Required
* Confident written, verbal and interpersonal communication skills required to liaise with colleagues and customers.
* Good account management skills with both existing customers and development of new opportunities.
* Full and clean driving license and willing to travel.
* Able to work as part of a team in an open office environment but also be self‑motivated to meet deadlines.
* Passionate about exceeding customer expectations and providing excellent customer service.
* Good understanding of I.T (use of Microsoft Office 365 suite). MiTek PAMIR experience preferably.
* Experience is preferred; however, development Junior and training roles will be considered.
Benefits
* Competitive bonus scheme
* Employee referral scheme (£250 reward)
* Retail discounts – Cashback on major retailers
* Employee Assistance Programme (EAP)
* Long Service Rewards – Additional annual leave & up to one month’s salary bonus
* Cycle to work scheme
* Annual summer event to celebrate our anniversary
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