Company Description
Bluebird Care Hammesmith & Fulham is committed to providing high-quality home care that enables people to remain safe, independent, and comfortable in their own homes. Our team is passionate about delivering compassionate, person-centred support tailored to the unique needs of every customer.
We pride ourselves on delivering care with professionalism, dignity, and kindness, while creating a supportive and positive environment for both our customers and our team. As our service continues to grow, we are looking for an organised and proactive Office Administrator to join our friendly office team and help support the smooth running of day-to-day operations.
Role Description
This is an office-based role for an Office Administrator at Bluebird Care. The successful candidate will provide essential administrative support to the care and office teams, helping ensure the efficient delivery of high-quality care services.
Responsibilities include maintaining accurate records, supporting care staff and managers, handling customer and employee enquiries, preparing documentation, managing office supplies, and assisting with general day-to-day office operations. The role requires excellent organisational skills, strong communication, and the ability to work effectively within a fast-paced care environment.
Qualifications
* Experience in Administrative Assistance or Office Administration
* Strong organisational skills and attention to detail
* Excellent communication and customer service skills
* Professional and friendly telephone manner
* Ability to manage multiple tasks and prioritise effectively
* Good IT skills and confidence using office software and systems
* Ability to maintain confidentiality and work professionally at all times
* A positive, supportive, and team-focused approach
Desirable Skills & Experience
* Previous experience within a healthcare or care services environment
* Understanding of home care services
* Experience maintaining staff or customer records
* Knowledge of Staffplan or similar rostering systems
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