Birchwell Associates are working with a major organisation to recruit a skilled Senior Data Centre Engineer for their Manchester site. This position is hands-on within a secure, mission-critical environment, supporting clients across industries such as defence, financial services, cybersecurity, and engineering.
The Senior Engineer will take a lead role in maintaining core infrastructure, ensuring operational stability, and providing advanced technical and client support. As the role is highly client-facing, strong communication skills and a professional, organised approach are just as important as technical expertise.
Key Responsibilities
1. Oversee and maintain the data centre environment on-site and remotely, responding quickly and effectively to alerts, incidents, and escalations.
2. Act as a senior point of contact for service desk requests, changes, and client queries, ensuring timely resolution.
3. Lead installation, configuration, and maintenance of server racks, structured cabling, and associated hardware.
4. Deliver advanced remote hands assistance for client systems, ensuring SLA targets are consistently met.
5. Manage cabling requirements, including patching and cross-connects, and oversee quality standards.
6. Coordinate logistics for the facility including deliveries, stock levels, and daily operational support tasks.