1st Line IT Systems & Business Support
Location: Coventry
Salary: £12.50 - 13.45ph, DOE
Contract type: Temp, maternity cover, potentially until April 2026.
Working hours: 40 hours, Mon - Fri, 8:30am to 5pm
About the role
We are seeking a proactive and customer-focused 1st Line IT & Business Systems Support to join our team. The ideal candidate will be the first point of contact for business support activities for a wide range of tasks; general support & liaising with line managers & 3rd Party vendors will encompass 40% of the role and technical IT services, the other 60%. This role is well-suited for individuals who can hit the ground running and eager to gain exposure to a broad range of teams and technologies in a dynamic environment.
Requirements
1. Degrees in Networking and IT Security, Software Engineering or Business Information Systems would be highly advantageous - open to graduates who are looking to gain experience within a busy IT Support team.
2. Proven experience using & guiding users through Office 365 and providing Cloud Support.
3. Hands-on experience with laptop builds, imaging and configuration, with familiarity with Microsoft Intune for device enrolment, compliance, app deployment and policies.
4. Diagnose and resolve hardware, software, and ...