The Role
As the Head of Maintenance, you will take full ownership of the property maintenance function, leading the team to deliver efficient operations and outstanding service. Your role will involve managing maintenance workflows, coordinating with contractors and suppliers, and overseeing key functions such as invoicing, stock control, and compliance. This is a strategic leadership position that calls for exceptional organisational abilities, a solutions-driven mindset, and the capacity to juggle multiple priorities in a dynamic, fast-paced environment.
In addition to driving day-to-day performance, you will ensure strict adherence to compliance standards, manage landlord and client accounts with precision, and guide the team to consistently deliver top-tier results. Your scope will include supervising operational activity, reviewing job quality and cost efficiency, managing budgets, and contributing to the success of wider construction and property initiatives. This pivotal role will involve restructuring the current setup, establishing clear and measurable KPIs across the team and for the role itself, and implementing a transparent performance-based bonus structure. The ideal candidate will bring strong leadership, operational expertise, and a strategic mindset to modernise and optimise our maintenance operations
Key Responsibilities:
Department Restructuring & KPI Implementation
* Evaluate current team structure, workflows, an...