Job Title: Contract Manager (Mechanical & Electrical)
Location: Guildford (Head Office – Maintenance Department)
Hours: Monday to Friday, 08:00–17:00 (40 hours per week)
Salary: £55,000 – £65,000 (dependent on experience & qualifications)
We are seeking an experienced and commercially astute Contract Manager to oversee a mixed portfolio of Mechanical & Electrical (M&E) maintenance contracts valued at circa £2m across both public and private sector clients. This is a key role within our Maintenance Department, offering the opportunity to take ownership of long-term, profitable contracts while ensuring high standards of compliance, service delivery, and client satisfaction.
Key Responsibilities:
* Manage a portfolio of M&E maintenance contracts (~£2m value)
* Oversee both direct labour and subcontractor performance
* Ensure contracts are delivered profitably, efficiently, and in line with KPIs
* Maintain strong client relationships and act as key escalation point
* Monitor and manage WIP (Work in Progress) effectively
* Ensure full compliance with health & safety and contractual obligations
* Attend client meetings and represent the business at senior level
* Support and challenge engineering teams on performance and safety standards
* Drive continuous improvement across contract delivery and profitability
Candidate Requirements:
* Minimum 10 years’ experience in commercial contract management within M&E or building services
* Technical background desirable (Gas, Mechanical, Refrigeration & Air Conditioning, or Electrical)
* Proven track record managing long-term maintenance contracts successfully
* Strong understanding of commercial performance, budgeting, and WIP management
* Confident managing client relationships at all levels, including senior stakeholders
* Process-driven with a strong focus on compliance and operational efficiency
* Strong IT skills, including CAFM systems, Microsoft Office, 4PS, and Sage
* Comfortable balancing operational delivery with commercial and strategic oversight
Benefits:
* Salary £55k–£65k depending on experience
* Paid monthly on a 1/12th basis (last Wednesday of each month)
* Auto-enrolment pension with Royal London
* Death in Service benefit (3x annual salary)
* Performance / profit-related bonus scheme
* 20 days annual leave + 8 bank holidays
* Long service holiday increases (up to 25 days + 8 bank holidays)
About the Role:
This role requires a hands-on, commercially focused Contract Manager who can balance operational delivery with strategic oversight. You will be confident directing engineers, ensuring safety standards are upheld, and driving profitability, while also engaging with senior clients and stakeholders at board level