Role: Sales Operations Administrator
Location: West London
Hybrid: 3 days per week in office, 2 days remote
Duration 12 Months
We are looking for an analytical, tech-savvy, and detail-oriented Sales Operations Administrator to join our European Sales Operations team.
You will be responsible for key tasks in Direct Imports and support the regional Sales Operations team in delivering centralized tasks for the markets of Europe, the Middle East, Africa, and often Asia and Pacific markets too.
Sales Operations overseas fundamental processes such as Ranging, Pricing, Compliance Certificates, Direct Imports, Product Information, Asset Delivery, and Sales Forecasting.
Key skills needed include proficiency in Excel and PowerPoint for reporting and data presentation, problem-solving, attention to detail, numerical accuracy, and a passion for helping people and teams succeed.
Key Responsibilities:
* Identify and resolve unprocessed orders
* Report on order book gaps
* Conduct key customer forecast and pricing checks
* Receive and process customer asset requests from the sales team and customers
* Deliver a variety of assets, including lifestyle images, pack shots, videos, eCopy, listing and quote sheets, and new line forms
* Maintain compliance with On Shelf Dates and handle IP-sensitive data securely
* Identify and address gaps in data or missing assets
* Sales Forecasting (guide) Produce sales forecast and order gap reports
* Contact Sales team to report explanations on biggest forecast changes
* Ensure key activations have a forecast from all key customers
* Complete requests for missing items/pricing to be set up
* Support key regional projects owned by Sales Operations
Required Skills & Qualifications
* Advanced proficiency in English (verbal and written)
* Numerical accuracy
* Attention to detail
* Strong organisation
* Proficiency in Excel (e.g., VLOOKUP, SUMIF, AVERAGEIF) and confidence in handling data and reporting
* Adaptability to work in a fast-paced, evolving role with changing priorities