School Attendance Support Officer
Hillingdon
September 2025
Mainstream secondary school
Monday – Friday 8:00 am to 3:45 pm
Objective:
Contribute to enhancing academic success by fostering improved school attendance and punctuality.
Key Responsibilities:
Utilize school systems for attendance support, intervention, safeguarding, and well-being, as well as provide information, advice, and guidance to promote consistent and punctual attendance for all students.
Address instances of poor punctuality by contacting parents or arranging meetings with parents/carers for persistent offenders.
Assist the Attendance Officer in accurately completing attendance registers and resolving any discrepancies.
Collaborate with the Deputy Headteacher to mentor a designated group of students, reporting on their progress and contributing to their personal growth, especially related to attendance.
Offer support to Heads of Year (HoYs) for their respective year groups, aiding students with attendance challenges, and when needed, developing strategies and protocols for enhancing attendance. Conduct pupil mentoring meetings in alignment with communication from the Attendance Officer.
Communicate with parents/carers and external agencies on behalf of HoYs to determine reasons for non-attendance, identify issues, and propose potential solutions. Conduct initial meetings on attendance, including home visits as directed by the Deputy Headteacher or Attendance Officer.
Share responsibility for elevating attendance and supporting staff in their efforts to enhance attendance.
Contribute to initiatives that raise awareness among school staff, students, and parents about the significance of school attendance.
Collaborate with the Deputy Headteacher and Attendance Officer to promote good attendance through the creation of rewards, certificates, and house points.
Maintain accurate records of consultations and prepare any necessary reports.
All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.
All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.
Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.
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