Travel Reservations Consultant
Base Salary to £30,000 + Commission and Great Benefits#
Fully Remote within the UK
Our client is a well established, privately owned tour operator who sell exclusively through travel trade partners.
Their product range features flights, hotels, worldwide tours, cruises featuring bespoke and multi centre itineraries.
Due to growth, they are now recruiting for Travel Reservations Consultants to join their team who will be responsible for delivering high-quality sales and service support to customers.
The role includes handling new and existing reservations, ensuring customers receive accurate advice, efficient booking management, and an excellent end-to-end travel experience while meeting individual and team sales targets.
To be considered, candidates must have previous travel experience ideally with knowledge of a major GDS.
The working hours are between Monday to Friday 9am - 6pm, occasional Saturdays, no Sundays or Bank Holidays.
This role is offered on a fully remote basis within the UK.
Travel Reservations Consultant Duties:
Answering all enquiries are answered promptly, ensuring all service level agreements (SLAs) are consistently met whilst meeting sales targets.
Handling customer enquiries efficiently, professionally, and in line with company service standards.
Providing accurate general and destination-specific travel advice for worldwide and European travel products.
Make booking amendments accurately within the GDS system, ensuring compliance with airline rules and fare conditions.
Resolve booking issues efficiently while maintaining customer satisfaction and retention.
Travel Reservations Consultant Experience Required:
Previous travel experience is essential with strong customer service focus with excellent communication skills
Proven ability to work under pressure and multi task
Strong organisational and time-management skills.
Excellent worldwide destination
Sales-driven mindset with the ability to build rapport with travel partners
Travel Reservations Consultant Salary and Benefits:
Base Salary to £30,000 based on experience + Commission
20 days annual leave + 8 bank holidays
Fam Trips
Fully Remote
Pension
Holiday Discounts
To apply for the Travel Reservations Consultant role, please email your CV and a member of the team will be in touch to discuss the role and company