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Warranty administrator

Sproughton
Permanent
ACS Automotive Recruitment
Warranty administrator
Posted: 19 December
Offer description

Warranty Administrator – Car Dealership Ipswich £30,000 Basic (DOE) Full-Time | Permanent | 40 hours per week The Role We’re recruiting on behalf of a car dealership in Ipswich, looking to appoint an experienced Warranty Administrator to join their Aftersales team. This is a site-based role, ideal for someone who already understands manufacturer warranty processes, procedures, and compliance within the motor trade. You’ll play a key role in ensuring warranty claims are submitted accurately, efficiently, and within manufacturer guidelines. If you have previous dealership warranty experience and enjoy working in a structured, process-driven environment — this could be an excellent opportunity. Duties & Responsibilities * Access, process, submit, and monitor manufacturer warranty claims * Liaise directly with manufacturers, including negotiating borderline claims * Ensure dealership systems and databases are accurate and kept up to date * Process service, warranty, and extended warranty claims * Maintain full photographic and supporting documentation as required * Contact customers regarding outstanding or urgent manufacturer recalls * Handle warranty-related queries professionally and efficiently * Ensure warranty procedures and requirements are followed consistently * Build strong working relationships with Service Advisors, Technici...

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