Overview
We have an exciting opportunity for an Armed Forces Case Worker and the purpose of this role is to provide overall direct support and advice to the Armed Forces Community and their families in Northumberland in relation to support services available and housing options. If you are looking for a new challenge and feel you have the qualities required to fulfil this role and if you are motivated and genuinely aspire to helping people, then we would love to hear from you.
Northumberland County Council's (NCC) vision is 'Land of Great Opportunities', for current and future generations. We believe there is no better place to live and work.
Responsibilities
* Be responsible for providing advice and signposting for debt, rent arrears, council tax arrears as well as access to mental health support and employability.
* Offer one to one advice and outreach support in relation to housing, resettlement, training, education, employment, benefits, and other issues.
* Be expected to execute Northumberland County Councils safeguarding protocols and develop good working partnerships with all relevant agencies and stakeholders whilst providing relevant emotional support and advice to all clients and their families, especially in those cases which are particularly complex.
* Be an exceptional communicator with experience of networking and partnership working and possess up to date knowledge of the Armed Forces Covenant and relevant national Government documentation to ensure statutory obligations are fulfilled. An understanding of the current issues facing veterans. Therefore, it is essential you have experience of either serving in the Armed Forces or working within that environment.
* Valid UK driving license and access to transport
* Exceptional IT skills, report writing and the ability to analyse and interpret complex data is essential to this role.
Requirements / Qualifications
* Experience of either serving in the Armed Forces or working within that environment is essential.
Benefits
* 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees)
* Automatic enrolment into the Local Government Pension Scheme
* Flexi scheme (if applicable) - up to 2 days flexible leave available per month (pro rata for part-time employees)
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