Apprentice Business Applications Support Consultant
No previous experience is required — just enthusiasm, curiosity, and a willingness to learn.
Apprenticeship (Level 3)
4 days with Qi Ltd | 1 day at MK College
Location: Ampthill, Bedfordshire
Salary: Competitive apprentice rate with progression
Qi Ltd is offering an apprenticeship within our Support Team. You'll work with us four days a week at our Ampthill office and attend MK College one day a week as part of your Level 3 apprenticeship.
This is an ideal opportunity if you're starting your IT career and want hands-on experience working with real customers and real business experience working with real customers and real business systems, while learning in a supportive environment.
About the role
As an Apprentice Business Applications Support Consultant, you'll learn how to support customers, understand their issues, and help them use their systems effectively.
You'll spend your days talking to customers, logging requests, and learning how to diagnose and fix problems with guidance from experienced team members. Full training is provided, and you'll build your skills steadily as your confidence grows.
Your working hours are 9am–5pm, Monday to Friday, with a 1hour lunch break. We have free onsite parking and are within easy walking distance of the train station and bus routes.
What you'll be doing
Learning how to troubleshoot and resolve support issues
Supporting users on Microsoft Dynamics, PowerApps, Microsoft 365 and Sage systems
Speaking with customers to understand what they're trying to achieve
Logging and managing support requests with help from the team
Assisting with day-to-day today support tasks as you build experience
Over time, you'll also start helping with testing, small project work, and learning how system changes are delivered.
Entry requirements
An interest in IT or problem-solving
Comfortable talking to people on the phone or online
A willingness to learn and develop new skills
Helpful but not essential
Any basic IT experience
Helping friends, family or school with tech issues
Good organisation and attention to detail
What we offer
A small, experienced team where your input genuinely shapes how we work
A supportive apprenticeship with clear progression opportunities
Hands-on training and real project experience
Paid training time, including funded Microsoft recognised qualifications (e.g. MB800)
Competitive apprentice salary with clear development pathways
Onsite parking and easy access to public transport
Bonus schemes
Regular social events
How to apply
Send your CV to
Let's explore how we can build something great together.